easyJet has spent some considerable time evaluating the ideal check-in process it would like to operate. Central to this is internet check-in and the use of web-based systems, as Simon Lamkin, Airport Systems Manager, explained to Ross Falconer. He called on common-user suppliers to help streamline the process through the provision of wireless networks that can support simple browser based check-in systems. Read full article »
Airports are at the cusp of a mobile check-in revolution, as new ways to check-in are being developed and trialled using the latest in mobile technology. With online check-in already popular, the convenience factor that allows passengers to check-in before they arrive at the airport has implications for the airport kiosk. According to industry experts, the role of the CUSS kiosk is evolving. Louise Driscoll reports.
All airlines must be Bar Coded Boarding Pass (BCBP) capable by the end of 2008, and by the end of 2010 all boarding passes must be BCBP. When the 2010 deadline is reached, BCBP usage will result in an annual $800 million saving to airlines. Ross Falconer spoke with Eric Leopold, Project Manager, BCBP, IATA, about the progress that is being made in terms of mobile check-in and bar code innovation. Read full article »
Almost two years after SAS became the first airline to introduce biometric check-in, its success across the domestic market has prompted the carrier to discuss a further roll-out across its international routes. Louise Driscoll looks at the progress that the airline has made with its biometric solution. Read full article »
Mobile Connections for Travelers Read full article »
IATA has announced a string of airport trials, which will give passengers new ways to check-in. With an emphasis on baggage self-tagging, mobile check-in and common use kiosks, the ‘fast travel’ initiative is expected to benefit both the industry and passengers. Louise Driscoll reports. Read full article »
Common baggage and fast drop initiatives have the potential to provide higher efficiency and throughput due to economies of scale and better use of airport real estate. They have benefits for airports, airlines and innovative handling agents, and bag drop looks set to become a less-than 30-second process.
Ross Falconer reports. Read full article »
Japan Airlines (JAL) participated in evaluation testing of ‘e-airport procedures: SPT Trial 2007’, which was implemented by the Ministry of Land, Infrastructure and Transportation (MLIT) and Ministry of Justice (MoJ). The airline is implementing a number of innovations to simplify the travel experience. Ross Falconer reports.
Laura Adams, Director Central Baggage Services Ground Operations, Southwest Airlines, gives her perspective on offsite check-in.
Samuel Ingalls, Assistant Director of Aviation, Information Systems, Las Vegas McCarran International Airport, gives his perspective on offsite check-in.