Munich Airport’s InfoGates offer improved wayfinding
The InfoGates were officially opened by Project Manager Manfred Zötl; Information Services Representative Petra Richterstetter; and Head of IT at Munich Airport, Michael Zaddach. (Photo: Werner Hennies Copyright: Flughafen München GmbH, Corporate Communication)
Munich Airport’s new InfoGates allow passengers to obtain quick and detailed information to help them navigate around the terminal.
Passengers using the InfoGate can simply push a button, which connects them immediately to an information service representative via videoconference.
Six InfoGates are already operational in the public and non-public areas of the airport, and 17 Interactive InfoGates are positioned at key crossroads throughout the terminals.
These consist of touch-screens mounted on pillars, offering a full range of information on services, shopping and dining at the airport.
More information can be found here.
The FTE 'On the Ground' conference at FTE Global 2014, which will take place in Las Vegas from 24-26 September, will include a New Technology Workshop, which will explore how airports and airlines can leverage next-generation technology to empower staff, drive ancillary revenue generation and help improve the passenger experience.
FTE Global 2014 will also include the 'Up in the Air' conference stream, an extensive exhibition of the latest passenger-focused solutions, the FTE Awards ceremony and an exciting social programme.
» More information on FTE Global 2014