Munich Airport’s InfoGates offer improved wayfinding
The InfoGates were officially opened by Project Manager Manfred Zötl; Information Services Representative Petra Richterstetter; and Head of IT at Munich Airport, Michael Zaddach. (Photo: Werner Hennies Copyright: Flughafen München GmbH, Corporate Communication)
Munich Airport’s new InfoGates allow passengers to obtain quick and detailed information to help them navigate around the terminal.
Passengers using the InfoGate can simply push a button, which connects them immediately to an information service representative via videoconference.
Six InfoGates are already operational in the public and non-public areas of the airport, and 17 Interactive InfoGates are positioned at key crossroads throughout the terminals.
These consist of touch-screens mounted on pillars, offering a full range of information on services, shopping and dining at the airport.
More information can be found here.
Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.
The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.
» View the full FTE Europe 2015 'On the Ground' agenda
» Register to attend FTE Europe 2015