Munich Airport’s InfoGates offer improved wayfinding
The InfoGates were officially opened by Project Manager Manfred Zötl; Information Services Representative Petra Richterstetter; and Head of IT at Munich Airport, Michael Zaddach. (Photo: Werner Hennies Copyright: Flughafen München GmbH, Corporate Communication)
Munich Airport’s new InfoGates allow passengers to obtain quick and detailed information to help them navigate around the terminal.
Passengers using the InfoGate can simply push a button, which connects them immediately to an information service representative via videoconference.
Six InfoGates are already operational in the public and non-public areas of the airport, and 17 Interactive InfoGates are positioned at key crossroads throughout the terminals.
These consist of touch-screens mounted on pillars, offering a full range of information on services, shopping and dining at the airport.
More information can be found here.
Want to learn about the latest developments concerning airport security and immigration, and how you can improve the passenger experience at these key touch-points?
At FTE Europe 2014, which will take place in London from 3-5 March 2014, senior figures from AirAsia, Gatwick Airport, Lufthansa and Vancouver International Airport will discuss what the airport security and immigration processes will look like in the future.
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