Munich Airport’s InfoGates offer improved wayfinding
The InfoGates were officially opened by Project Manager Manfred Zötl; Information Services Representative Petra Richterstetter; and Head of IT at Munich Airport, Michael Zaddach. (Photo: Werner Hennies Copyright: Flughafen München GmbH, Corporate Communication)
Munich Airport’s new InfoGates allow passengers to obtain quick and detailed information to help them navigate around the terminal.
Passengers using the InfoGate can simply push a button, which connects them immediately to an information service representative via videoconference.
Six InfoGates are already operational in the public and non-public areas of the airport, and 17 Interactive InfoGates are positioned at key crossroads throughout the terminals.
These consist of touch-screens mounted on pillars, offering a full range of information on services, shopping and dining at the airport.
More information can be found here.
FTE Asia 2014, which will take place in Kuala Lumpur from 1-3 December 2014, will include a conference session entitled: 'What will be the needs of future travellers, and how should you go about developing new airport facilities and utilising existing ones to satisfy these demands?' Senior speakers from the likes of Saudia, Star Alliance and Istanbul New Airport Project are confirmed to share their passenger-focused plans and visions in this session.
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