Bangalore Airport receives baggage certification from IATA
BIAL is the first airport in India to receive Baggage Improvement Programme certification from IATA.
Bangalore International Airport Limited (BIAL) has announced that the airport is the first in India to receive Baggage Improvement Programme (BIP) certification from IATA.
The certification testifies that BIAL, along with all partner airlines and ground handlers, has successfully implemented all the key processes that ensure a high quality of baggage services, as per IATA’s BIP guidelines.
GV Sanjay Reddy, managing director, BIAL, said: “By participating in this programme, Bengaluru International Airport has once again reaffirmed its commitment to delivering the highest standards of consistent and reliable service to airlines and passengers.
“This participation and result demonstrates the passion of the workforce towards being the front runner in airport efficiency initiatives and reflects the commitment to continuous improvement.”
More information can be found here.
Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.
The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.
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