New app to improve wayfinding at Frankfurt Airport


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Frankfurt Airport’s new app offers detailed maps to improve passenger wayfinding, as well as information on parking, retail and flight status updates.
Frankfurt Airport’s new app offers detailed maps to improve passenger wayfinding, as well as information on parking, retail and flight status updates.

Frankfurt Airport has launched a new app designed to help passengers make optimal use of their time in the terminal buildings.

The app includes information on getting to the airport, parking recommendations, shops and restaurants, other service facilities, and flight status updates. Detailed maps are also included to simplify passenger wayfinding.

Anne Reinhardt-Lehmann, Senior VP, Customer Relations, Fraport, said: “We launched our FRA Airport App last Monday as part of the ‘Great to Have You Here’ programme. We have had a fabulous response. The app guides passengers through the terminal to their gate, highlighting shops they might be looking for along the way. It also highlights shops and other facilities in the immediate vicinity of the passenger, and notifies them of any changes to their flight.”

Currently available for iPhone and iPad users, versions for Android and web application will be released later this year.

More information can be found here.