Self-service // 21 Dec 2011 // No Comments

Jetstar offers discounts for self-service check-in

By Future Travel Experience

Australian low-cost carrier Jetstar Airways is to offer discounted fares to passengers who make use of online, SMS or self-service kiosk check-in facilities.

The move is the latest stage of the airline’s drive to establish a 100% self–service solution.

As Stephen Tame, CIO, General Manager IT, Jetstar Airways, explained at Check-In Asia, the airline is continually embracing self-service to reduce terminal costs and to simplify the airport experience for the passenger.

Earlier this year, the airline introduced an innovative SMS system, which allows passengers to check-in and board via SMS, even if they don’t own a smartphone.

More information is available here.

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