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Nepal’s Tribhuvan Airport partners with SITA to cut queues


Nepalese flag with SITA logo

SITA AirportConnect Open is being implemented to increase the efficiency of the check-in process at Tribhuvan International Airport.

The Civil Aviation Authority of Nepal has signed a seven-year agreement with SITA to reduce queues and improve passenger flow through Tribhuvan International Airport.

SITA AirportConnect Open is being implemented initially at 24 check-in counters, later expanding to 36, with the aim of increasing the efficiency of the check-in process.

Ratish Chandra Lal Suman, General Manager, Tribhuvan International Airport, said: “This upgrade to our check-in facilities is timely as we have seen record levels of passenger traffic this year with the heavy promotion of Nepal Tourism Year.

“Passenger numbers are expected to grow further from now until April, the peak tourism period in Nepal. There was a real boom last year when international airlines serving the country grew their passenger volumes by over 20% and we hope this trend will continue.”

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Future Travel Experience Asia 2014

FTE Asia 2014, which will take place in Kuala Lumpur from 1-3 December 2014, will include a conference session entitled: 'How do we resolve key passenger pain points in Asia's airports, where queues are longer than passengers would like?' Paul Mewett, Director, Innovative Travel Solutions, Vancouver Airport Authority will deliver a presentation entitled: 'Resolving security screening and immigration processing queues', while Steven Dickson, Group Head, Ground and Inflight Operations, AirAsia will also take part in this session.

» View the full FTE Asia 'On the Ground' conference agenda

» Register to attend FTE Asia 2014

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