Tampa Airport trials Bluetooth-based queue measurement
Tampa International Airport’s Bluetooth-based queue measurement system is initially being trialled for 30 days.
Passengers travelling from Tampa International Airport’s main terminal can now view the security queuing times on digital displays.
The move has been inspired by the findings of a recent survey undertaken by the airport, in which 84% of passengers said they would like the airport to provide information on the security checkpoint wait times.
The system works by reading the Bluetooth signals from passengers’ mobile devices. The signal is read before and after security and the average time taken to complete the security process is calculated.
“Since its opening more than 40 years ago, Tampa International Airport has had a reputation for efficiency and ease of use that has made it one of the most-loved and well-regarded airports in the world,” said airport CEO Joe Lopano.
“One of my top goals is to build on that reputation and introduce services that will make travel through our airport even easier. This initiative will help us accomplish that goal.”
The Bluetooth-based system will initially be tested for 30 days and if it is successful, it will be implemented on a permanent basis.
More information can be found here.
FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.
Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam
Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.
Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.
» View the full FTE Europe ‘On the Ground’ conference agenda
» Register to attend FTE Europe 2016