Airport volunteers to improve passenger experience at Tampa
Passengers arriving at Tampa Airport will be greeted by volunteers, who will be on hand to offer tourist information.
Tampa International Airport is looking for 100 permanent volunteers to greet passengers upon arrival at the airport.
As well as offering airport-related advice, they will be on hand to provide tourism information, brochures, maps and directions.
Four new Tourism Information Centres are being constructed in the baggage reclaim area as part of the airport’s $30 million Main Terminal Modernisation project, which also includes upgrades to ticketing areas and airport signage.
In exchange for a six-month commitment to volunteer at least one four-hour shift per week, volunteers will receive free airport parking and access to special ‘thank you’ events during the year.
Tampa International Airport’s announcement of its intention to appoint volunteers follows London Heathrow’s drive to employ 1,000 volunteers in time for the London 2012 Olympic Games.
» More information is available here
Don't miss FTE Europe 2014, London, 3-5 March 2014 – Inspiring travel facilitators to transform tomorrow's customer journey
Delivered in partnership with Heathrow Airport, British Airways, Gatwick Airport, London Stansted Airport, easyJet and London City Airport, the theme for FTE Europe 2014 is ‘Differentiating your passenger experience in the world’s most competitive continent’. We will deliver a memorable learning and networking experience to 400+ senior executives from across Europe and beyond through a unique event programme consisting of an IATA Workshop, LHR T2 Symposium, conference, exhibition, social events and airport tours of LGW, STN, LCY and LHR T5.
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