Airport volunteers to improve passenger experience at Tampa
Passengers arriving at Tampa Airport will be greeted by volunteers, who will be on hand to offer tourist information.
Tampa International Airport is looking for 100 permanent volunteers to greet passengers upon arrival at the airport.
As well as offering airport-related advice, they will be on hand to provide tourism information, brochures, maps and directions.
Four new Tourism Information Centres are being constructed in the baggage reclaim area as part of the airport’s $30 million Main Terminal Modernisation project, which also includes upgrades to ticketing areas and airport signage.
In exchange for a six-month commitment to volunteer at least one four-hour shift per week, volunteers will receive free airport parking and access to special ‘thank you’ events during the year.
Tampa International Airport’s announcement of its intention to appoint volunteers follows London Heathrow’s drive to employ 1,000 volunteers in time for the London 2012 Olympic Games.
» More information is available here
The FTE 'On the Ground' conference at FTE Global 2014, which will take place in Las Vegas from 24-26 September, will include a keynote address from Rohit Talwar, CEO of Fast Future Research, entitled: 'Airport transformation – A roadmap to viability'. Rohit, a renowned global futurist, will step delegates through the 'roadmap to viability', highlighting the critical decisions and actions that need to be taken to establish an airport that's fit for the future.
FTE Global 2014 will also include the 'Up in the Air' conference stream, an extensive exhibition of the latest passenger-focused solutions, the FTE Awards ceremony and an exciting social programme.
» More information on FTE Global 2014