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Airport volunteers to improve passenger experience at Tampa

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Airport volunteers to improve passenger experience at Tampa

Passengers arriving at Tampa Airport will be greeted by volunteers, who will be on hand to offer tourist information.

Tampa International Airport is looking for 100 permanent volunteers to greet passengers upon arrival at the airport.

As well as offering airport-related advice, they will be on hand to provide tourism information, brochures, maps and directions.

Four new Tourism Information Centres are being constructed in the baggage reclaim area as part of the airport’s $30 million Main Terminal Modernisation project, which also includes upgrades to ticketing areas and airport signage.

In exchange for a six-month commitment to volunteer at least one four-hour shift per week, volunteers will receive free airport parking and access to special ‘thank you’ events during the year.

Tampa International Airport’s announcement of its intention to appoint volunteers follows London Heathrow’s drive to employ 1,000 volunteers in time for the London 2012 Olympic Games.

» More information is available here

Future Travel Experience Europe 2015

Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.

» View the full FTE Europe 2015 'On the Ground' agenda

» Register to attend FTE Europe 2015


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