Munich Airport to extend InfoGates to T2
FMG, the operator of Munich Airport, has established a new subsidiary to market the InfoGate system worldwide. Following the successful implementation of six InfoGates in Terminal 1, they will soon be installed in Terminal 2.
Following last year’s successful installation of passenger assistance InfoGates in Munich Airport’s Terminal 1, they will now be extended to Terminal 2 to offer real-time assistance.
FMG, the airport’s operator, has also established a new 100% subsidiary, InfoGate Information Systems GmbH, to market the system worldwide, having received a high level of interest from other airports.
The InfoGate system allows passengers to connect directly with a member of the Munich Airport information team via videoconference, who can answer the passenger’s questions in real-time.
In addition to the InfoGates, another interactive touch-screen system is available in 17 locations in Terminal 1. These can be used to find directions to the gate and an estimated walking time, as well as information on the full range of airport services.
More information can be found here.
Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.
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