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Munich Airport to extend InfoGates to T2

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Following the successful implementation of six InfoGates in Terminal 1, they will soon be installed in Terminal 2.

FMG, the operator of Munich Airport, has established a new subsidiary to market the InfoGate system worldwide. Following the successful implementation of six InfoGates in Terminal 1, they will soon be installed in Terminal 2.

Following last year’s successful installation of passenger assistance InfoGates in Munich Airport’s Terminal 1, they will now be extended to Terminal 2 to offer real-time assistance.

FMG, the airport’s operator, has also established a new 100% subsidiary, InfoGate Information Systems GmbH, to market the system worldwide, having received a high level of interest from other airports.

The InfoGate system allows passengers to connect directly with a member of the Munich Airport information team via videoconference, who can answer the passenger’s questions in real-time.

In addition to the InfoGates, another interactive touch-screen system is available in 17 locations in Terminal 1. These can be used to find directions to the gate and an estimated walking time, as well as information on the full range of airport services.

More information can be found here.

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FTE Asia 2014, which will take place in Kuala Lumpur from 1-3 December 2014, will include a conference session entitled: 'What will be the needs of future travellers, and how should you go about developing new airport facilities and utilising existing ones to satisfy these demands?' Senior speakers from the likes of Saudia, Star Alliance and Istanbul New Airport Project are confirmed to share their passenger-focused plans and visions in this session.

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