Baggage // //

Alaska Airlines and Sea-Tac partner on self-tagging


Alaska Airlines bag tags using a dedicated self-tag check-in kiosk

Passengers flying with Alaska Airlines from Seattle-Tacoma International Airport can now print and attach their own bag tags using a dedicated self-tag check-in kiosk.

Alaska Airlines and Seattle-Tacoma International Airport have partnered on a new self-tagging initiative, allowing passengers to print and attach their own bag tags.

Passengers can print the tags at kiosks and then they simply have to attach them and deposit the bag at a bag drop counter, where it is screened and processed through the baggage handling system.

Alaska Airlines’ decision to launch self-tagging at Seattle-Tacoma International Airport follows a successful deployment of the kiosks at Redmond/Bend Airport in Oregon last year.

Jeff Butler, Vice President of Customer Service – Airports, Alaska Airlines, said: “Customers who have used the service are delighted to be able to help themselves by tagging their own bags, dropping them off and going on their way. We are committed to making Alaska the easiest airline to fly on and self bag tagging is another step toward that goal.”

Other initiatives recently completed as part of the airline’s customer-focused drive include the launch last month of a new mobile website that allows passengers to access their boarding pass via a mobile device, and the recent introduction of the TSA PreCheck programme at Seattle-Tacoma to expedite security screening for pre-registered travellers.

More information is available here.

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016

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