App allows Salt Lake City passengers to place orders at the gate
As well as Salt Lake City International Airport, the B4 YOU BOARD app is also available at Sacramento International, JFK International, Minneapolis-St. Paul International, and Chicago O’Hare International airports.
Salt Lake City International Airport has adopted the HMSHost B4 YOU BOARD smartphone app, which allows passengers to browse menus and order meals for delivery direct to the gate.
At present, passengers can order meals from a restaurant in Terminal 2 but plans are in place to increase the number of restaurants offering the service.
Maureen Riley, Executive Director, Salt Lake City Department of Airports, said: “It is important to us that travellers arriving and departing at Salt Lake City International Airport have a positive airport experience on the way to their next destination. HMSHost’s B4 YOU BOARD provides travellers with a quick and convenient way to dine on the go, helping to increase customer satisfaction.”
The app is available for iPhone and select Android devices and can also be used by passengers travelling from Sacramento International, JFK International, Minneapolis-St. Paul International, and Chicago O’Hare International airports.
More information can be found here »
Want to learn more about how you can embrace mobile and wearable technology to enhance the passenger experience?
At FTE Europe 2014, which will take place in London from 3-5 March 2014, industry experts including Ian Baigent-Scales, Global Customer Systems Manager, Airport Strategic Development, Virgin Atlantic; Giorgio Medici, Customer Care Manager at SEA Aeroporti di Milano; and Renaud Irminger, Director of SITA Lab, will deliver presentations in a session entitled: 'Taking advantage of mobile and wearable technologies to personalise and differentiate the passenger experience'.
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