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Glasgow Airport installs automated boarding pass scanners

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Glasgow Airport MD Amanda McMillan said the new boarding pass scanners “will significantly reduce the amount of time passengers spend in the security hall, particularly during peak times”.

Glasgow Airport MD Amanda McMillan said the new boarding pass scanners “will significantly reduce the amount of time passengers spend in the security hall, particularly during peak times”.

Six automated boarding pass scanners have been installed in the security hall at Glasgow Airport to reduce queues and speed-up processing through the security checkpoint.

The technology is similar to that used at Gatwick Airport’s FTE Award-winning security checkpoint and allows passengers to self-scan their boarding pass before proceeding to the security screening area.

Amanda McMillan, Managing Director of Glasgow Airport, said: “Our focus in recent years has been on improving our customers’ journey through the terminal building and not only will this technology further enhance our compliance with strict industry security regulations, it will significantly reduce the amount of time passengers spend in the security hall, particularly during peak times.

“In terms of queue times, we are one of the best performing airports in the UK but that hasn’t prevented us from wanting to make further improvements.”

» More information is available here.

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Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

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