Glasgow Airport installs automated boarding pass scanners
Glasgow Airport MD Amanda McMillan said the new boarding pass scanners “will significantly reduce the amount of time passengers spend in the security hall, particularly during peak times”.
Six automated boarding pass scanners have been installed in the security hall at Glasgow Airport to reduce queues and speed-up processing through the security checkpoint.
The technology is similar to that used at Gatwick Airport’s FTE Award-winning security checkpoint and allows passengers to self-scan their boarding pass before proceeding to the security screening area.
Amanda McMillan, Managing Director of Glasgow Airport, said: “Our focus in recent years has been on improving our customers’ journey through the terminal building and not only will this technology further enhance our compliance with strict industry security regulations, it will significantly reduce the amount of time passengers spend in the security hall, particularly during peak times.
“In terms of queue times, we are one of the best performing airports in the UK but that hasn’t prevented us from wanting to make further improvements.”
» More information is available here.
Don't miss FTE Europe 2014, London, 3-5 March 2014 – Inspiring travel facilitators to transform tomorrow's customer journey
Delivered in partnership with Heathrow Airport, British Airways, Gatwick Airport, London Stansted Airport, easyJet and London City Airport, the theme for FTE Europe 2014 is ‘Differentiating your passenger experience in the world’s most competitive continent’. We will deliver a memorable learning and networking experience to 400+ senior executives from across Europe and beyond through a unique event programme consisting of an IATA Workshop, LHR T2 Symposium, conference, exhibition, social events and airport tours of LGW, STN, LCY and LHR T5.
» More information on FTE Europe 2014
» Register for FTE Europe 2014