Glasgow Airport installs automated boarding pass scanners
Glasgow Airport MD Amanda McMillan said the new boarding pass scanners “will significantly reduce the amount of time passengers spend in the security hall, particularly during peak times”.
Six automated boarding pass scanners have been installed in the security hall at Glasgow Airport to reduce queues and speed-up processing through the security checkpoint.
The technology is similar to that used at Gatwick Airport’s FTE Award-winning security checkpoint and allows passengers to self-scan their boarding pass before proceeding to the security screening area.
Amanda McMillan, Managing Director of Glasgow Airport, said: “Our focus in recent years has been on improving our customers’ journey through the terminal building and not only will this technology further enhance our compliance with strict industry security regulations, it will significantly reduce the amount of time passengers spend in the security hall, particularly during peak times.
“In terms of queue times, we are one of the best performing airports in the UK but that hasn’t prevented us from wanting to make further improvements.”
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The FTE 'On the Ground' conference at FTE Global 2014, which will take place in Las Vegas from 24-26 September, will include a session entitled: 'What are the future collaboration models that will help achieve progress at the real passenger pain-points – airport security and arrivals immigration?' In this session, senior industry figures will discuss the future of airport security and immigration, exploring how things like risk-based security, automated passport control and innovative design techniques can help improve the passenger experience while maintaining the highest level of security.
FTE Global 2014 will also include the 'Up in the Air' conference stream, an extensive exhibition of the latest passenger-focused solutions, the FTE Awards ceremony and an exciting social programme.
» More information on FTE Global 2014