Security & Facilitation // //

Glasgow Airport installs automated boarding pass scanners

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Glasgow Airport MD Amanda McMillan said the new boarding pass scanners “will significantly reduce the amount of time passengers spend in the security hall, particularly during peak times”.

Glasgow Airport MD Amanda McMillan said the new boarding pass scanners “will significantly reduce the amount of time passengers spend in the security hall, particularly during peak times”.

Six automated boarding pass scanners have been installed in the security hall at Glasgow Airport to reduce queues and speed-up processing through the security checkpoint.

The technology is similar to that used at Gatwick Airport’s FTE Award-winning security checkpoint and allows passengers to self-scan their boarding pass before proceeding to the security screening area.

Amanda McMillan, Managing Director of Glasgow Airport, said: “Our focus in recent years has been on improving our customers’ journey through the terminal building and not only will this technology further enhance our compliance with strict industry security regulations, it will significantly reduce the amount of time passengers spend in the security hall, particularly during peak times.

“In terms of queue times, we are one of the best performing airports in the UK but that hasn’t prevented us from wanting to make further improvements.”

» More information is available here.

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016


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