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Amsterdam Schiphol e-gates to hit 1-million milestone

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The automated border control e-gates were installed at Amsterdam Airport Schiphol in March 2012 and will have processed 1 million passengers by the end of the year.

The automated border control e-gates were installed at Amsterdam Airport Schiphol in March 2012 and will have processed 1 million passengers by the end of the year.

Amsterdam Airport Schiphol’s automated border control system – which comprises 36 e-gates – is expected to process its 1 millionth passenger by the end of this year.

The e-gates, which were developed by Accenture and Vision-Box, were only installed in March, meaning the milestone will be reached within just nine months of installation.

On average, passengers are processed in just eight seconds thanks to the use of facial recognition technology to validate passenger identity.

“By introducing automated border control so that we can operate a self-service passport system, we have improved the traveller experience at Schiphol, but also gained new efficiencies,” said Kier co-Gerritsen of the Dutch Ministry of the Interior.

Accenture’s Mark Crego, who leads the Border and Identity Management business, added: “With continuing growth in international travel volumes and increasingly complex documentation and visa requirements, there is a greater need than ever to verify passengers’ identities using new technologies that are supported by efficient human processes.”

» More information can be found here.

At the 1st FTE Europe Conference, which will take place as part of ACI Airport Exchange from 26-28 November, delegates will have the chance to take part in a ‘Security and Border Control’ tour at Amsterdam Airport Schiphol. The tour will showcase the airport’s latest innovations, including the automated border control system.

» View the 1st FTE Europe Conference programme

» Register to attend the 1st FTE Europe Conference

Future Travel Experience Europe 2015

Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.

» View the full FTE Europe 2015 'On the Ground' agenda

» Register to attend FTE Europe 2015


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