Riga Airport automates border control entrance
The new e-gates can read printed and mobile-based boarding passes, and are expected to reduce queues at border control.
Riga International Airport has installed security e-gates at the entrance to border control. The e-gates automatically scan passengers’ boarding passes to grant access to the border control area, removing the need for manual checks by a human agent.
The installation of the new e-gates is expected to improve passenger handling and reduce queuing times. A single agent is able to monitor a number of lines and will be on hand to offer assistance if needed.
As well as printed boarding passes, the e-gates are also able to read boarding passes on mobile devices.
This initiative is part of the wider ‘Introduction of New Services at Riga International Airport’ programme, which also includes development of a new Baggage Reconciliation System and implementation of Wi-Fi throughout the airport.
More information can be found here »
FTE Asia 2014, which will take place in Kuala Lumpur from 1-3 December 2014, will include a conference session entitled: 'How do we resolve key passenger pain points in Asia's airports, where queues are longer than passengers would like?' Paul Mewett, Director, Innovative Travel Solutions, Vancouver Airport Authority will deliver a presentation entitled: 'Resolving security screening and immigration processing queues', while Steven Dickson, Group Head, Ground and Inflight Operations, AirAsia will also take part in this session.
» View the full FTE Asia 'On the Ground' conference agenda
» Register to attend FTE Asia 2014