Check-in & Validation // //

AAI enhances check-in, boarding and self-service facilities

By

Airports Authority of India (AAI) has announced that SITA will provide 25 of its airports with common-use passenger processing systems

Under its agreement with SITA, 38 airports managed by AAI will now enjoy the benefits of improved check-in, boarding and new self-service facilities.

Airports Authority of India (AAI) has announced that SITA will provide 25 of its airports with common-use passenger processing systems, enhancing the experience of tens of millions of passengers a year. SITA’s passenger systems were previously successfully implemented at 13 AAI airports, as part of the first phase of an airports modernisation plan. 38 airports managed by AAI will now enjoy the benefits of improved check-in, boarding and new self-service facilities.

The seven-year agreement will see SITA provide AirportConnect Open – the common use passenger processing system designed to allow airports to maximise the use of check-in counters and gates. SITA will supply 700 workstations together with common use self-service kiosks.

As part of the agreement, SITA has ensured the readiness of the systems before the inauguration of the new integrated terminals at Kolkata and Chennai airports, in order to ease the transition of airlines.

V P Agrawal, Chairman, Airports Authority of India, said: “Working together with SITA we have devised a solution that provides India’s airports with world-class technology to provide flexibility to airports and airlines in enhancing passenger facilitation. We were pleased to agree a revenue-sharing model and are confident that this partnership with SITA will assist the future growth of Indian aviation.”

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016


Comments are closed.