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SAS first to achieve Fast Travel platinum status


IATA presented Scandinavian Airlines with the platinum Fast Travel Award for its dedication to providing passengers with self-service opportunities.

IATA presented Scandinavian Airlines with the platinum Fast Travel Award for its dedication to providing passengers with self-service opportunities. To earn the platinum status at least 80% of an airlines’ passengers must have access to such facilities, and SAS excels in the area, presenting self-service options to over 93% of its passengers.

Scandinavian Airlines is the first airline in the world to earn IATA Fast Travel platinum status. The airline was given the award for implementing all six of IATA’s Fast Travel project initiatives at 49 airport stations, meaning that more than 93% of passengers in its network have access to self-service options before, during and after their journey.

The six projects form part of IATA’s Simplifying the Business (StB) initiative and include: self-service check-in using kiosks or mobile technology; baggage ready to go using self-tagging or bag drop; self-scan document check; self-service flight rebooking; self-boarding and self-service baggage recovery.

“We are very proud of this IATA award,” said Philip Wågnert, Head of Product and Development, SAS. “We are actively working to constantly improve and develop solutions that make it easier and more convenient for our passengers throughout their journey. This award is a clear acknowledgment that we are an airline at the forefront of time-saving solutions.”

So far 9.8% of all the world’s air travellers have the opportunity to choose self-service options during their trip, and IATA aims for this number to be at 80% by 2020. Its goal is for passengers to be offered a range of options in order to create a simpler and faster flow through the processes involved in taking a flight.

More information can be found here »

IATAIATA’s Fast Travel initiatives will be a key topic at FTE Asia 2013, in Hong Kong, 7-9 May. At IATA’s 1 Day workshop (14:00 – 18:00 Tuesday 7 May), Lufthansa’s Thomas Jeske and British Airways’ Barry Woolnough will lead interactive technical sessions on subjects such as: Checkpoint of the Future – its relevance for the Asian market; Near Field Communications and its impact of the passenger experience of the future; and experiences and opportunities in China for implementing IATA Fast Travel projects.

» View the full conference programme for FTE Asia 2013

» Register for FTE Asia 2013

Future Travel Experience Europe 2015

Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.

» View the full FTE Europe 2015 'On the Ground' agenda

» Register to attend FTE Europe 2015

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