Baggage // //

Brussels Airport and Brussels Airlines test self-service bag drop

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Brussels Airport and Brussels Airlines test self-service bag drop

The self-service baggage facilities have been implemented by Dutch processing specialist Type22, and will allow passengers in possession of self-printed or mobile boarding passes the freedom to check their own luggage.

Brussels Airport and Brussels Airlines have launched a pilot project that will allow passengers on intra-European flights to check-in their own baggage. The new self-service bag drop units, which are being trialled at the airport over the next few months, allow passengers to weigh and label their baggage in seconds.

The airport has implemented Type22’s Scan&Fly retrofit bag drop technology, which allows passengers in possession of self-printed or mobile boarding passes the freedom to check their own luggage. According to the airport it is one of the first in Europe to integrate these automated check-in units for hold baggage into the existing check-in desks. Type22’s system weighs the bag and checks its dimensions, prints a baggage tag and shows the passenger how to attach it. The entire check-in process takes less than a minute.

During the trial period, which lasts until the summer, two self-baggage drop-off units will be available in the departures hall near Brussels Airlines check-in. “During the trial stage we will test the user-friendliness of the technology,” said Brussels Airlines Vice President Ground Operations, Peter Cornillie. “If the results are positive, the automated baggage check-in system will become a permanent option for all of our passengers travelling within Europe.”

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016


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