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Brussels Airport and Brussels Airlines test self-service bag drop

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Brussels Airport and Brussels Airlines test self-service bag drop

The self-service baggage facilities have been implemented by Dutch processing specialist Type22, and will allow passengers in possession of self-printed or mobile boarding passes the freedom to check their own luggage.

Brussels Airport and Brussels Airlines have launched a pilot project that will allow passengers on intra-European flights to check-in their own baggage. The new self-service bag drop units, which are being trialled at the airport over the next few months, allow passengers to weigh and label their baggage in seconds.

The airport has implemented Type22’s Scan&Fly retrofit bag drop technology, which allows passengers in possession of self-printed or mobile boarding passes the freedom to check their own luggage. According to the airport it is one of the first in Europe to integrate these automated check-in units for hold baggage into the existing check-in desks. Type22’s system weighs the bag and checks its dimensions, prints a baggage tag and shows the passenger how to attach it. The entire check-in process takes less than a minute.

During the trial period, which lasts until the summer, two self-baggage drop-off units will be available in the departures hall near Brussels Airlines check-in. “During the trial stage we will test the user-friendliness of the technology,” said Brussels Airlines Vice President Ground Operations, Peter Cornillie. “If the results are positive, the automated baggage check-in system will become a permanent option for all of our passengers travelling within Europe.”

Future Travel Experience Global 2014

The FTE 'On the Ground' conference at FTE Global 2014, which will take place in Las Vegas from 24-26 September, will include a dedicated Baggage Advancements Workshop. In this session, senior representatives from airlines, airports and suppliers will explore how the industry can provide an all-encompassing and consistent baggage offer for passengers worldwide, and what impact the likes of home-printed and permanent bag tags will have on future baggage processes.

FTE Global 2014 will also include the 'Up in the Air' conference stream, an extensive exhibition of the latest passenger-focused solutions, the FTE Awards ceremony and an exciting social programme.

» More information on FTE Global 2014


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