London City Airport CEO to deliver keynote address at FTE Europe
Declan Collier, CEO of London City Airport, will provide FTE Europe delegates with insight on how the airport delivers on its promise of offering the fastest ‘touchdown to kerbside’ process in London.
We are delighted to confirm that Declan Collier, CEO of London City Airport, will deliver a keynote address at FTE Europe 2014, which will be held at the Park Plaza Riverbank, London, from 3-5 March 2014.
His presentation will explore the passenger-focused initiatives that have been recently implemented or are planned for the future at London City Airport, ranging from self-tagging to using innovative technology to manage queues at passenger checkpoints. Collier will also provide insight on how London City Airport is embracing the ‘Internet of Things’ to enhance the passenger experience.
The confirmation of Declan Collier as a keynote speaker follows last week’s announcement that Gatwick Airport CEO Stewart Wingate will deliver a keynote presentation entitled ‘Gatwick’s passenger experience transformation journey: What we have done so far and what the future holds’.
Don't miss FTE Europe 2014, London, 3-5 March 2014 – Inspiring travel facilitators to transform tomorrow's customer journey
Delivered in partnership with Heathrow Airport, British Airways, Gatwick Airport, London Stansted Airport, easyJet and London City Airport, the theme for FTE Europe 2014 is ‘Differentiating your passenger experience in the world’s most competitive continent’. We will deliver a memorable learning and networking experience to 400+ senior executives from across Europe and beyond through a unique event programme consisting of an IATA Workshop, LHR T2 Symposium, conference, exhibition, social events and airport tours of LGW, STN, LCY and LHR T5.
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