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JetBlue launches high-speed Wi-Fi with free trial period for all passengers

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JetBlue launches high-speed Wi-Fi with free trial period for all passengers

JetBlue says its new Fly-Fi in-flight connectivity service is eight times faster than the services currently offered by other American airlines.

JetBlue has launched its new high-speed Ka-band satellite connectivity service and announced that it will be available for free until June 2014. The product has been in development for more than two years, with JetBlue working with its wholly owned subsidiary, LiveTV, and ViaSat to create the service.

The service, branded Fly-Fi, is said to be eight times faster than the standard in-flight connectivity offered on domestic flights by a number of US carriers. JetBlue will offer free basic web browsing until June to give passengers the chance to test out the service.

Marty St. George, Senior Vice President Marketing and Commercial Strategy at JetBlue, has encouraged all passengers who use in-flight Wi-Fi, regardless of which carrier they are flying with, to test their connection speed via SpeedTest.net and post their speeds on social networks using the hashtag #WiFiFlightSpeed in order to add transparency to the debate surrounding onboard Wi-Fi speeds.

He explained: “Travellers should be able to see the speeds of all Wi-Fi systems in the sky and make an informed choice. Customers should demand fast broadband and should discover what true broadband in-flight connectivity means.”

JetBlue has also launched Fly-Fi Plus, which offers a live video streaming high-bandwidth connection for $9 per hour.

Future Travel Experience Up in the airIf you are committed to enhancing the onboard passenger experience, make sure you attend the FTE Up in the Air conference, which will take place at our flagship event, FTE Global 2014, in Las Vegas from 24-26 September 2014. The theme of the event is 'Redefining the end-to-end passenger experience'.

The Up in the Air conference will focus on all things in-flight – including IFE&C, passenger and crew connectivity, cabin design, passenger comfort, personalisation and ancillary revenue generation – and we look forward to playing an important role in shaking up the passenger experience in the air, which has evolved very little in the last 20 years, unlike on the ground.

» Find out more about the FTE Up in the Air conference

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