Aeromexico launches end-to-end Concierge Service
The new Concierge Service can be used to explore entertainment options at your destination and find out details on important services in the area.
Passengers booking a flight with Aeromexico can pay an extra fee for the new Concierge Service, which offers passengers additional information on their airline and flight, as well as their final destination.
For a fee of $15, passengers can start to use the service 48 hours prior to their departure and for up to three months after their flight.
It can be used to help create entertainment schedules, and book reservations at places such as cinemas, shows and sports events. The Concierge Service also offers recommendations on what do to in the vicinity, while it also provides information on vital services in the area.
The airline says that the innovative new service has been developed to “enhance the travel experience both in Mexico and abroad”.
The FTE 'On the Ground' conference at FTE Global 2014, which will take place in Las Vegas from 24-26 September, will include a session entitled: 'Redefining the end-to-end passenger experience through next-generation technology'. In this session, senior travel industry stakeholders from every step of the travel chain will debate and discuss how the entire travel process can be improved from the passenger perspective, including pre-travel, transport to the airport, the airport experience, the in-flight experience, the arrivals process and post-travel.
FTE Global 2014 will also include the 'Up in the Air' conference stream, an extensive exhibition of the latest passenger-focused solutions, the FTE Awards ceremony and an exciting social programme.
» More information on FTE Global 2014