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Common use bag drop launched at Montréal Trudeau Airport


Common use bag drop launched at Montréal Trudeau Airport

Eight of the 17 existing bag drop stations in the transborder area have been converted to self-service systems.

Aéroports de Montréal (ADM) and ALSTEF Canada have unveiled eight new common use self-service bag drop stations, allowing any US-bound passenger flying with any airline to complete the bag drop process independently.

The eight bag drop stations were previously manned common use bag drop units, but the conversion to a self-service system will allow more passengers to make use of a ‘do-it-yourself’ option in the transborder area.

James Cherry, President and CEO, ADM, said: “The new self-serve system aims to enhance the user experience and make US-bound passengers’ route through the airport terminal even more fluid. The system is very easy to use and has quickly been adopted by nearly 50% of passengers. We can proudly say that this self-serve system, usable by all airlines, is a world first.”

Pierre Marol, CEO of ALSTEF, added: “These new drop-offs created by ALSTEF are the result of our continued innovation.

“This system is both intuitive and easy to use for passengers, and at the cutting-edge of technology to meet all U.S. Customs and Border Protection security requirements.”

Future Travel Experience Global 2014

The FTE 'On the Ground' conference at FTE Global 2014, which will take place in Las Vegas from 24-26 September, will include a dedicated Baggage Advancements Workshop. In this session, senior representatives from airlines, airports and suppliers will explore how the industry can provide an all-encompassing and consistent baggage offer for passengers worldwide, and what impact the likes of home-printed and permanent bag tags will have on future baggage processes.

FTE Global 2014 will also include the 'Up in the Air' conference stream, an extensive exhibition of the latest passenger-focused solutions, the FTE Awards ceremony and an exciting social programme.

» More information on FTE Global 2014

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