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Orlando Airport adds biometric kiosks for international arrivals

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Orlando Airport adds biometric kiosks for international arrivals

Passengers who have received ESTA approval prior to travelling can make use of the new biometric kiosks.

Orlando International Airport has installed biometric-enabled kiosks to expedite the immigration experience for passengers arriving form visa waiver countries.

The self-service kiosks can be used by passengers who have received Electronic System for Travel Authorization (ESTA) approval prior to flying. Upon arrival in the US, the passengers can complete their Customs Declaration Form, have their passport automatically read, submit their fingerprints and have their facial image captured all by using the touch-screen kiosk. The airport is calling the initiative its “land, touch, go” project.

Frank Kruppenbacher, Chairman of the Greater Orlando Aviation Authority, said: “This continues our Board and staff’s commitment to positioning Orlando International as a world-class airport in customer service. Reducing the times for arrival processing enhances the customer’s Orlando experience and makes Orlando an even more attractive global destination.”

The installation of the new biometric-based kiosks is the result of collaboration between U.S. Customs and Border Protection, SITA and Vision-Box.

Future Travel Experience Europe 2015

Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.

» View the full FTE Europe 2015 'On the Ground' agenda

» Register to attend FTE Europe 2015


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