Immigration & Arrivals // //

Orlando Airport adds biometric kiosks for international arrivals

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Orlando Airport adds biometric kiosks for international arrivals

Passengers who have received ESTA approval prior to travelling can make use of the new biometric kiosks.

Orlando International Airport has installed biometric-enabled kiosks to expedite the immigration experience for passengers arriving form visa waiver countries.

The self-service kiosks can be used by passengers who have received Electronic System for Travel Authorization (ESTA) approval prior to flying. Upon arrival in the US, the passengers can complete their Customs Declaration Form, have their passport automatically read, submit their fingerprints and have their facial image captured all by using the touch-screen kiosk. The airport is calling the initiative its “land, touch, go” project.

Frank Kruppenbacher, Chairman of the Greater Orlando Aviation Authority, said: “This continues our Board and staff’s commitment to positioning Orlando International as a world-class airport in customer service. Reducing the times for arrival processing enhances the customer’s Orlando experience and makes Orlando an even more attractive global destination.”

The installation of the new biometric-based kiosks is the result of collaboration between U.S. Customs and Border Protection, SITA and Vision-Box.

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016


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