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Orlando Airport adds biometric kiosks for international arrivals


Orlando Airport adds biometric kiosks for international arrivals

Passengers who have received ESTA approval prior to travelling can make use of the new biometric kiosks.

Orlando International Airport has installed biometric-enabled kiosks to expedite the immigration experience for passengers arriving form visa waiver countries.

The self-service kiosks can be used by passengers who have received Electronic System for Travel Authorization (ESTA) approval prior to flying. Upon arrival in the US, the passengers can complete their Customs Declaration Form, have their passport automatically read, submit their fingerprints and have their facial image captured all by using the touch-screen kiosk. The airport is calling the initiative its “land, touch, go” project.

Frank Kruppenbacher, Chairman of the Greater Orlando Aviation Authority, said: “This continues our Board and staff’s commitment to positioning Orlando International as a world-class airport in customer service. Reducing the times for arrival processing enhances the customer’s Orlando experience and makes Orlando an even more attractive global destination.”

The installation of the new biometric-based kiosks is the result of collaboration between U.S. Customs and Border Protection, SITA and Vision-Box.

Future Travel Experience Global 2014

The FTE 'On the Ground' conference at FTE Global 2014, which will take place in Las Vegas from 24-26 September, will include a session entitled: 'What are the future collaboration models that will help achieve progress at the real passenger pain-points – airport security and arrivals immigration?' In this session, senior industry figures will debate the future of airport security and immigration, exploring how things like risk-based security, automated passport control and innovative design techniques can help improve the passenger experience while maintaining the highest level of security.

FTE Global 2014 will also include the 'Up in the Air' conference stream, an extensive exhibition of the latest passenger-focused solutions, the FTE Awards ceremony and an exciting social programme.

» More information on FTE Global 2014

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