Passenger Services & Wayfinding // //

San Francisco Airport installs interactive wayfinding screens


San Francisco Airport installs interactive wayfinding screens

Passengers can use the interactive touchscreens to search for directions around the airport and research retail and F&B options.

San Francisco International Airport has installed interactive digital wayfinding screens in the recently opened Boarding Area E, which is used by United Airlines.

Passengers can use the screens to search for directions to airport facilities, as well as find information on the retail and food and beverage options that are available.

Vicki Sundstrom, Manager of Airport Signage and Wayfinding at San Francisco International Airport, said: “The screens enable travellers to easily find where they need to go anywhere in the airport and the best route to get there, whether by walking or by taking the airport’s automated AirTrain.” She added the kiosks will help to provide passengers with a “more rewarding airport experience”.

The wayfinding solution, which was developed by Omnivex Moxie, is linked to the airport’s main IT systems, which means it can be updated in real-time.

The interactive wayfinding screens are just one of many functions in Boarding Area E designed to enhance the passenger experience. As we recently reported, passengers can also make use of power outlets, workstations and free Wi-Fi.

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

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» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016

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