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San Francisco Airport installs interactive wayfinding screens


San Francisco Airport installs interactive wayfinding screens

Passengers can use the interactive touchscreens to search for directions around the airport and research retail and F&B options.

San Francisco International Airport has installed interactive digital wayfinding screens in the recently opened Boarding Area E, which is used by United Airlines.

Passengers can use the screens to search for directions to airport facilities, as well as find information on the retail and food and beverage options that are available.

Vicki Sundstrom, Manager of Airport Signage and Wayfinding at San Francisco International Airport, said: “The screens enable travellers to easily find where they need to go anywhere in the airport and the best route to get there, whether by walking or by taking the airport’s automated AirTrain.” She added the kiosks will help to provide passengers with a “more rewarding airport experience”.

The wayfinding solution, which was developed by Omnivex Moxie, is linked to the airport’s main IT systems, which means it can be updated in real-time.

The interactive wayfinding screens are just one of many functions in Boarding Area E designed to enhance the passenger experience. As we recently reported, passengers can also make use of power outlets, workstations and free Wi-Fi.

Future Travel Experience Europe 2015

Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.

» View the full FTE Europe 2015 'On the Ground' agenda

» Register to attend FTE Europe 2015

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