Immigration & Arrivals, Post-travel // //

Lyon Airport opens Welcome Zone to provide destination info and sense of place


New Lyon-Saint Exupéry Airport Welcome Zone

The new Welcome Zone is divided into three areas: Tourism and Airport, Lounge and Transport.

Lyon-Saint Exupéry Airport has unveiled its new Welcome Zone, which provides arriving passengers with all the information they need on the local area, transport links and nearby facilities, while also giving the airport a sense of place.

The Welcome Zone has been created by the airport in collaboration with Rhône Alpes Tourism, Only Lyon Tourism and Congress, and Rhônexpress. A number of advisors and interactive multimedia devices are on-hand to help travellers plan their trip in the Rhône Alpes region. To make it as easy as possible for passengers to find the information they need, it is divided into three areas: ‘Tourism and Airport’, ‘Lounge’ and ‘Transport’.

In the Tourism and Airport area, passengers can talk to advisors about the services in the airport and surrounding area. In the Transport area, travellers can find out local transport schedules and purchase tickets, while in the Lounge area they can use tablets to find out more about the destination, and view images and videos of what the region has to offer.

Philippe Bernard, President of Aéroports de Lyon, said: “Lyon Airports has a hugely influential role in the economy of Lyon and the Rhône-Alpes region, having welcomed more than 8.5 million passengers in 2013. It is a gateway to a territory rich in business and leisure opportunities.

“This new area is remarkable, not only because of its original concept of centralising all passenger information in one place, but also because of the collaboration between the prominent project partners.”

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016

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