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Lyon Airport opens Welcome Zone to provide destination info and sense of place


New Lyon-Saint Exupéry Airport Welcome Zone

The new Welcome Zone is divided into three areas: Tourism and Airport, Lounge and Transport.

Lyon-Saint Exupéry Airport has unveiled its new Welcome Zone, which provides arriving passengers with all the information they need on the local area, transport links and nearby facilities, while also giving the airport a sense of place.

The Welcome Zone has been created by the airport in collaboration with Rhône Alpes Tourism, Only Lyon Tourism and Congress, and Rhônexpress. A number of advisors and interactive multimedia devices are on-hand to help travellers plan their trip in the Rhône Alpes region. To make it as easy as possible for passengers to find the information they need, it is divided into three areas: ‘Tourism and Airport’, ‘Lounge’ and ‘Transport’.

In the Tourism and Airport area, passengers can talk to advisors about the services in the airport and surrounding area. In the Transport area, travellers can find out local transport schedules and purchase tickets, while in the Lounge area they can use tablets to find out more about the destination, and view images and videos of what the region has to offer.

Philippe Bernard, President of Aéroports de Lyon, said: “Lyon Airports has a hugely influential role in the economy of Lyon and the Rhône-Alpes region, having welcomed more than 8.5 million passengers in 2013. It is a gateway to a territory rich in business and leisure opportunities.

“This new area is remarkable, not only because of its original concept of centralising all passenger information in one place, but also because of the collaboration between the prominent project partners.”

Future Travel Experience Europe 2015

Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.

» View the full FTE Europe 2015 'On the Ground' agenda

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