Mobile & Wearable Technology // // No Comments

Qantas launches personalised end-to-end travel app

By

Qantas launches personalised end-to-end travel app

The new version of the Qantas Airways iPhone app informs passengers which check-in method is most convenient, and lets them know how long it will take them to get to the airport based on Google Maps data.

Qantas has released an upgraded version of its iPhone app, which has been designed to simplify the end-to-end travel experience for passengers.

The app, which is optimised for iOS7, delivers real-time information to passengers and makes recommendations depending on which stage of the journey the passenger is at.

For example, the app recommends the best method of check-in – mobile, online or airport; it lets travellers know what time they will need to leave for the airport based on their current location; it provides the best route to the airport based on real-time data from Google Maps; and it provides flight alerts.

When the passenger is in the airport terminal, they can use the app to find out which lounges they have access to and how to get to them; view up-to-the minute flight information; find out which gate they are boarding from; and access personalised travel offers and discounts. Then when the passenger arrives at their destination airport, the app informs them which carousel to collect their bags from. As per the previous version, the app can also be used to book flights and hotels, and access frequent flyer accounts.

Lyell Strambi, CEO of Qantas Domestic, commented: “Our customers wanted to be able to see at a glance when they need to check-in, leave for the airport or head to the gate. They wanted an even simpler way to check-in, and greater access to up-to-the-minute departure information. The latest version of the Qantas Airways app delivers on this.”

Future Travel Experience Europe 2015

Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.

» View the full FTE Europe 2015 'On the Ground' agenda

» Register to attend FTE Europe 2015


No comments yet, be the first to leave a reply...

Leave a Reply

Your email address will not be published.Required fields are marked *

*