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Gatwick opens dedicated lounge for the ‘more laid back traveller’


The new My Lounge at Gatwick Airport

The new My Lounge at Gatwick Airport includes free Wi-Fi, a games room and a study area.

Gatwick Airport has opened a new lounge that has been created specifically for leisure travellers and the new breed of business traveller. Called ‘My Lounge’, the facility has been designed by No.1 Traveller, which also operates premium lounges in the airport’s North and South terminals.

My Lounge, located in North Terminal, includes a games room, a quieter study area and complimentary Wi-Fi, and it is said to be “geared towards the more laid back traveller”.

Guy Stephenson, Chief Commercial Officer at London Gatwick Airport, said: “London Gatwick is pleased to embrace innovation and change in being the launch location for this new lounge concept, aimed at the leisure traveller and the savvy new generation of business traveller.

“We strive to bring our passengers the best possible experience when they walk through our doors, and My Lounge is an example of a great product as we compete to grow, complementing the investment in passenger experience that we continue to make.”

Earlier this year, Gatwick Airport introduced Business Workboxes near the departure gates to provide a space for travellers to do some last-minute work before boarding their flight, while the airport has also recently launched its passenger-focused Summer of Care campaign to help improve the passenger experience.

Future Travel Experience Europe 2015

Interested in learning more about improving your passenger experience? At FTE Europe 2015, which will take place in London from 2-4 February 2015, senior speakers from the likes of Heathrow Airport, Ryanair, Swedavia, Norwegian Air Shuttle, Munich Airport, Virgin Atlantic, Expedia, London City Airport, IATA, Air France-KLM, London Stansted Airport, Lufthansa, Bechtel, Gatwick Airport and United Airlines will share their latest passenger-focused plans and visions in the 'On the Ground' conference.

The event will also include a dedicated 'Up in the Air' conference stream, IATA workshop, an extensive exhibition, tours of Heathrow T2, London Stansted and London City Airport, and a 'Best of British' Gala Evening at Altitude 360 @ Altitude London, London's premier sky venue which offers jetliner views of the city.

» View the full FTE Europe 2015 'On the Ground' agenda

» Register to attend FTE Europe 2015

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