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Japan Airlines launches Wi-Fi and wireless IFE on domestic services


JAL adds Wi-Fi and wireless IFE on domestic services

Connectivity on domestic Japan Airlines flights will be launched on 23 July, with a total of 77 domestic aircraft in line to be fitted-out with the service by 2016.

Japan Airlines (JAL) will introduce in-flight connectivity and wireless in-flight entertainment (IFE) on three domestic routes on 23 July, before adding the service on a fourth route on 2 August.

Passengers flying between Tokyo Haneda and Itami, Fukuoka and Hakodate will be the first to be able to make use of the onboard Wi-Fi, while those travelling between Tokyo Haneda and Sapporo will have Internet access from early August. In total, 77 domestic aircraft will be equipped with onboard connectivity by 2016.

Passengers will be able to use their own device to access video content and the JAL website free of charge, but they will have to pay for full Internet access, which is delivered by Gogo and branded ‘JAL SKY Wi-Fi’.

JAL’s rollout of onboard Wi-Fi is part of a wider scheme to improve the overall passenger experience on domestic services. In November 2013, the carrier announced that it was going to revamp the cabin interior on domestic aircraft, install slimline seats that offer more legroom and use LED lighting to enhance cabin ambience.

Future Travel Experience Up in the airIf you are committed to enhancing the onboard passenger experience, make sure you attend the FTE Up in the Air conference, which will take place at our flagship event, FTE Global 2014, in Las Vegas from 24-26 September 2014. The theme of the event is 'Redefining the end-to-end passenger experience'.

The Up in the Air conference will focus on all things in-flight – including IFE&C, passenger and crew connectivity, cabin design, passenger comfort, personalisation and ancillary revenue generation – and we look forward to playing an important role in shaking up the passenger experience in the air, which has evolved very little in the last 20 years, unlike on the ground.

» Find out more about the FTE Up in the Air conference

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