Paris Charles de Gaulle (CDG) Airport has started another self-service bag drop trial, this time alongside Cofely Airport Services, which has supplied the airport with its uDrop solution, which can be configured to offer either a one- or two-step process.
Aéroports de Paris is working with various suppliers to help identify the solution that best suits its requirements. As we reported in February, four Scan&Fly self-service bag drop units were installed at Paris CDG in a separate pilot, while Phase 5 Technology has also previously supplied a system for a trial programme at Paris-Orly Airport.
Referring to the latest trial, Cofely Airport Services Vice President Pierre Loyer said: “Our goal with this trial is to improve our passengers’ experience and provide a solution the airport is comfortable using”. He added: “It takes only about 30-40 seconds per passengers to use; it’s very quick.”
Loyer also explained that he sees bag drop as the “next logical step toward passenger empowerment”. “It increases check-in capacity without any terminal building extension and improves the passenger experience,” he added.