Baggage // //

Incheon Airport to introduce self-service bag drop


Incheon Airport will introduce its new self-service bag

Incheon Airport will introduce its new self-service bag drop system in December 2014.

Incheon International Airport has revealed plans to introduce a new self-service bag drop system. When contacted by FTE, the airport confirmed that it has been planning the rollout of the new system since January and it is expected to go live in December.

Passengers flying with Korean Air and Asiana Airlines will be the first to be able to make use of the new system, which will allow them to complete bag tagging and bag drop in a one-step process. The airport is believed to be working with SK Telecom on the project.

While self-service bag drop has gained traction in Europe in recent years, uptake among Asian airports and airlines has been much slower.

However, AirAsia’s support of self-service processing, Changi Airport’s recent confirmation that it will trial self-tagging and bag drop alongside Jetstar Asia, and now Incheon Airport’s investment in the technology suggests that Asia’s major airports and airlines are starting to realise the benefits of automating the bag drop process.

Learn all about the latest baggage advancements at FTE Global 2014


Taking place in Las Vegas from 24-26 September, FTE Global 2014 will include the Baggage Advancements Forum, which will explore the latest baggage-related developments, including home-printed bag tags, permanent bag tags, baggage delivery and common use self-service bag drop, and help to highlight how airlines and airports can create an all-encompassing and consistent baggage offer for passengers.

Senior speakers from the likes of Air France-KLM, McCarran International Airport, Avinor, COWI, IATA, HomingPIN, Bags Inc. and Vanguard ID Systems will participate in this session.

» View the full ‘On the Ground’ conference agenda
» Register to attend FTE Global 2014

FTE Europe 2016 will take place at RAI Amsterdam

FTE Europe 2016 will take place at RAI Amsterdam from 25-26 April 2016.

Prepare for the passenger experience of 2025 at FTE Europe 2016, 25-26 April, Amsterdam

Future Travel Experience Europe 2016 (25-26 April, RAI Amsterdam) will be the region’s most forward-thinking passenger experience event this year, thanks to the ‘Passenger Experience 2025’ theme, inspirational keynote addresses by Philips Head of Design Pierre-Yves Panis and SkyTeam CEO Perry Cantarutti, two unique conference agendas, an Air France-KLM Innovation Symposium, the Co-creation Forum Europe, the FTE Bag Drop Symposium, an end-to-end exhibition and a social agenda based around the world famous King’s Day celebrations.

Senior figures from the likes of Google, IATA, easyJet, CitizenM, Vueling, daa, Air France-KLM, Schiphol Group, Ryanair, Gatwick Airport, Finavia, Lufthansa, Air New Zealand and Swedavia will address delegates in the ‘On the Ground’ conference, providing an unmatched learning environment. Each of these leading industry experts will share their passenger experience visions and outline how they are planning to leverage new and emerging technologies, ranging from artificial intelligence and robotics, to biometric technology and mobile-enabled digital personalisation, to improve the passenger experience and enhance operational efficiency.

» View the full FTE Europe ‘On the Ground’ conference agenda

» Register to attend FTE Europe 2016

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