Quebec City Airport equips duty managers with Apple Watches to drive operational efficiency

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SITA Apple Watch
Duty managers at Quebec City International Airport have been equipped with Apple Watches, which are connected to the SITA Airport Management system.

Quebec City International Airport has equipped its workforce with Apple Watches to help drive operational efficiency across the airport.

Working with SITA Lab, Quebec City International has connected the smartwatches to the SITA Airport Management system, which enables notifications to be pushed to the devices to alert duty managers with real-time operational updates.

As Marc-André Bédard, Vice President, Information Technology, Aéroport de Québec, explained, duty managers “may get an alert to say that two planes are arriving simultaneously and have been assigned to the same gate or that there is a delay at a certain gate.

“Previously, they would have checked their tablets regularly for updates. With the watch, a vibration alerts them to an update so they receive vital information just by glancing at their wrist. They can then take immediate action.”

Jim Peters, Chief Technology Officer at SITA, said: “This is another example of how SITA is leading the way in exploring new technology for the air transport community. Using the Apple Watch at Quebec Airport harnesses all the power of SITA’s Airport Management solution to deliver information and updates to staff in a faster, more agile way.

“Of course, SITA’s boarding pass API already works with the watch, and the team wanted to trial different ways to harness the benefits of Apple’s new technology.”