Future Travel Experience is committed to driving positive industry change and a vital part of these efforts are our unique Think Tank projects, which bring together senior experts from across the industry to tackle key topics, co-create forward-thinking visions and address common challenges. We are delighted to announce that you can now download the FTE Passenger Experience & Ancillary Think Tank for free.
Co-created by senior figures from Brussels Airlines, Heathrow Airport, Google, Expedia and Datalex, this unique Think Tank project highlights how airlines, airports and their partners can improve customer experience and maximise revenue at every stage of the journey – from booking, pre-travel and the airport experience, to in-flight and arrival at the final destination
Launched at the co-located FTE Europe and FTE Ancillary in Dublin (June 2017) and also presented at FTE Asia EXPO in Singapore (November 2017), the Think Tank presentation is now available to download for free.
Visit the Think Tank page to download the 32-page PDF for free
