Redefining the end-to-end passenger experience | Independent news and events
News and industry analysis on opportunities within the airport terminal for airlines and other air transport industry stakeholders to leverage digital retail opportunities to boost commercial revenues.
Passengers will be able to purchase products from multiple airport retailers and collect all of their items from a single collection point at the airport.
The ‘BARTA’ initiative could create up to €800,000 in Wizz Air Café sales, and boost revenues for Budapest Airport and Heinemann Duty Free.
Customers of Lufthansa Group will now be able to pay with Amadeus Airport Pay for ancillary services while checking in.
Strata Club members will receive personalised information, services and retail offers when they are travelling through Auckland Airport.
Future Travel Experience Ancillary, the world’s leading digital airline retailing show, will be held at the RDS in Dublin, 26-27 June.
FTE speaks to Seateroo, SeatBoost and Seatfrog to find out how important mobile apps are becoming as a source of ancillary revenue for airlines.
Visa has launched a new programme for its cardholders, which provides them with exclusive discounts for airport services.
Lufthansa’s passengers can now download digital newspapers and magazines and reserve items to purchase on board before they even start their journey.
6-8 September 2017, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
7-8 November 2017, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
7-8 June 2018, Dublin, Ireland
Showcasing the technology, processes, designs and services that will define the travel experience of 2025
7-8 June 2018, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Passengers flying from Gatwick Airport’s South Terminal will be able to download a selection of movies to their smartphones and tablets ahead of departure.
The so-called “Digiboo Zones” allow passengers to browse and download movies and TV shows to their personal electronic devices ahead of departure.
The digital smart screens in the baggage reclaim hall include a “journey comparison generator”, which displays the various onward travel options.
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