Hawaiian Airlines has unveiled its new A330 premium cabin, which will feature lie-flat seats developed in partnership with Italian manufacturer Optimares.
Fresh from announcing a partnership with Netflix, Virgin America has now teamed up with Spotify and The New York Times to strengthen its IFE line-up.
With just two weeks to go until Asia’s largest free to attend passenger experience expo, both the expo and the educational agenda continue to grow.
Peach’s inventive new self-service kiosks feature a cardboard exterior, 32-inch screen and can be delivered at around 20% of the cost of traditional kiosks.
The new domestic terminal, which will open on 22 November, “sets a new standard in customer experience”, according to Perth Airport’s CEO.
The survey of more than 7,000 passengers highlights the demand for proactive communications, bag drop, baggage tracking, wireless IFE and in-flight Wi-Fi.
Passengers arriving at Gatwick Airport can purchase a fast track pass, which will allow them to speed through passport control upon arrival in the UK.
The shortlists for the FTE Asia Awards 2015 have been announced ahead of the presentation ceremony at FTE Asia EXPO 2015 on 18 November 2015.
McCarran Airport’s David Bourgon summarises how more effective collaboration can enhance the check-in, bag drop, security, immigration and arrivals processes.