Sir Tim Clarke speaks of his plans for Emirates to offer free, high-quality onboard Wi-Fi, while recognising the current “slew of technical limitations”.
A partnership between Southwest Airlines and Beats Music means passengers can now access bespoke playlists on their own electronic devices.
Thai AirAsia X has partnered with a selection of companies to enable passengers to buy tickets for onward travel and tourist attractions while onboard.
Hong Kong-based Dragonair will introduce its new StudioKA wireless IFE system on its A320s, and upgrade the Business and Economy Class products.
All 25 of Air Canada’s 777-300ERs will be equipped with the new International Business Class and Premium Economy product from Q4 2015.
Emirates has teamed up with Samsung and Etisalat to develop the Journey Manager app for the Samsung Note 4 to empower staff and improve the passenger experience.
The 2014 SITA/ACI Airport IT Trends Survey reveals that improving passenger processes is airports’ main priority, with the ‘connected traveller’ impacting investment.
Australian Customs and Border Protection Service has expanded its automated border control SmartGate programme to include Canadian and Irish passengers.
Eight e-gates have been installed at the customs and immigration checkpoint, with more than 3,000 passengers a day being successfully processed at present.