Aubrey Tiedt, Chief Customer Officer, Alitalia will outline how the Alitalia onboard experience will be redefined following Etihad’s purchase of a 49% stake.
A new self-service bag drop system has gone live at Incheon Airport and can initially be used by passengers flying with Asiana Airlines and Korean Air.
200 beacons will be rolled out across eight UK airports, which will use the Bluetooth low-energy devices to deliver targeted notifications to passengers.
Pre-registered CLEAR members can now make use of dedicated security lanes at Miami International Airport to skip the queues at the checkpoint.
Etihad Airways has invested in a baggage tracking system, ensuring it is well prepared for IATA’s Resolution 753, which will come into effect in June 2018.
Sydney Airport has teamed up with TripAdvisor to provide travellers with targeted destination content via its website, app and at departure gates.
Lee McCabe, Global Head of Travel at Facebook will address delegates at Future Travel Experience Global 2015, 9th-11th September, Las Vegas.
Self-tagging kiosks, improvements at the security checkpoint and gate areas, plus a Club Lounge outdoor terrace are among the highlights of United’s investment.
Kempegowda International Airport has invested in 180 common use workstations and 30 self-service kiosks, which will allow passengers to print their bag tags.