Heathrow Helpers are now on hand across all terminals to assist passengers during their time at the airport, while a premium Upgrade service will also be added.
KLM is the latest carrier to embrace beacons, and is using the technology to help passengers find their departure gate at Amsterdam Airport Schiphol.
Travellers departing from Toronto Pearson International Airport can view detailed maps of the two terminals to help with wayfinding.
Did you miss out on FTE Global 2014? If so, you can still view all the presentations, complete with slides, and take a virtual tour of the exhibition.
Edinburgh Airport has become the latest company to embrace wearable technology, having equipped members of its customer welcome team with Google Glass.
Philippines-based Cebu Pacific Air has started a trial of the SKYfi club wireless in-flight entertainment (IFE) system alongside KID-Systeme GmbH.
Miami International Airport has become the first airport in the world to have a complete and open deployment of beacons, covering the terminals, skytrain and car parks.
Forty Automated Passport Control (APC) kiosks have been installed at Los Angeles International Airport to speed-up customs processing.
Nine organisations were last night recognised for their outstanding efforts to improve the passenger experience at the 4th Future Travel Experience Awards, which were presented at Future Travel Experience Global 2014 in Las Vegas.
Virgin Atlantic has selected Gogo’s 2Ku in-flight connectivity service, which will enable passengers to access high-speed Wi-Fi in-flight.