Passengers flying from San Francisco to Las Vegas were treated to a surprise performance by the cast of Cirque du Soleil’s ‘Love’ in the baggage reclaim hall.
Ryanair’s new Business Plus includes more flexibility on ticket changes, a 20kg checked bag allowance, priority boarding and fast track through security.
Agent Xpress allows roaming agents to check-in passengers and print their boarding passes remotely, helping to reduce queues in the check-in hall.
KLM’s Emma Sluman will outline visions of airport security and straight through travel, and explain how these are beginning to be realised at Schiphol and Aruba airports.
United Airlines has partnered with transportation service Uber to make it easier for passengers to view and book onward travel through the carrier’s app.
As well as a wellness centre, oxygen bar and massage chairs, the SkyTeam Exclusive Lounge now includes yoga mats with a video tutorial.
Tampa International Airport has become the latest North American airport to install Automated Passport Control kiosks to reduce waiting times at the customs checkpoint.
JetBlue Airways will equip all of its flight attendants with iPad Minis and introduce the In-Flight Service Assistant app to further improve the onboard passenger experience.
After five years of development, AirAsia is trialling its own onboard connectivity service, with a permanent rollout scheduled for late-2014.