JetBlue has launched its premium product, Mint, on the JFK-LAX route, offering private suites, flat-bed seats and 15-inch in-flight entertainment screens.
British Airways is retrofitting 95 of its short-haul aircraft with new seats and a refreshed cabin design, starting immediately with its Airbus A320s.
Chinese low-cost carrier Spring Airlines has become the first airline to equip its flight attendants with Google Glass to help improve onboard customer service.
Thai low-cost carrier Nok Air has partnered with Global Eagle Entertainment to equip its entire fleet with satellite-based connectivity and content services.
A number of the industry’s most innovative, passenger-focused airlines and suppliers will present at FTE Global 2014, 24-26 September, Las Vegas. Read full article »
Copenhagen Airport has completed a trial of Google Glass, having equipped two members of its airport service team with the devices in a pilot undertaken with SITA Lab.
Travellers from the 38 countries participating in the US Department of State’s Visa Waiver Program can now use the automated passport control kiosks at Miami International Airport.
São Paulo’s Guarulhos International Airport has started testing immigration e-gates ahead of a permanent installation in Terminals 2 and 3 in August.
Airports Company South Africa (ACSA) has launched a new app for all nine of its airports, which can be synchronised with rail and bus timetables to simplify the travel experience.