Nine organisations were last night recognised for their outstanding efforts to improve the passenger experience at the 4th Future Travel Experience Awards, which were presented at Future Travel Experience Global 2014 in Las Vegas.
Virgin Atlantic has selected Gogo’s 2Ku in-flight connectivity service, which will enable passengers to access high-speed Wi-Fi in-flight.
Panasonic Avionics has announced that it will introduce EMV-compliant Near Field Communication technology in its in-flight entertainment systems.
United is working with OTG to install 10,000 power points and 6,000 iPads, which passengers can use to track their flight and make F&B and retail purchases.
Virgin Australia has introduced its first ‘Premium Exit’, which offers direct access to the departure pier from the lounge at Melbourne Airport.
A total of 62 e-gates, which make use of face, iris and fingerprint recognition technology, have been installed at Doha’s Hamad International Airport.
The third instalment of the FTE Global 2014 exhibition preview includes solutions ranging from Automated Passport Control kiosks to self-boarding gates.
FTE Global 2014 will include two conferences, five forums, three Unconference sessions, the biggest FTE exhibition to date and an exciting social programme.
BA has confirmed that 18 of its Boeing 747s will receive a cabin refresh, with Panasonic’s eX3 in-flight entertainment system to be installed.