FTE met the Chief Development Officer of Istanbul New Airport, who revealed what the passenger experience will be like at the largest airport in the world.
Turkish Airlines’ Senior Vice President Ground Operations explains how the airline is making use of new technology and “true Turkish hospitality” to improve the passenger experience. Read full article »
Finavia’s Joni Sundelin tells FTE about the 2020 development plan for Helsinki Airport and explains why he expects mobile technology to revolutionise passenger processing. Read full article »
FTE spoke to Amadeus’ Head of Airport IT about ACUS – the new cloud-based system that Amadeus says could redefine the airport common use market. Read full article »
Singapore Airlines’ Wilson Yong details the rollout schedule for next gen IFE and Wi-Fi solutions, as well as plans for a Customer Experience Management system.
FTE explores MI Airline’s new in-flight Wi-Fi solution and assesses whether the likes of KLM and Mezzo think it could redefine the onboard connectivity market.
View our picture round-up of FTE Europe 2014 and find out what the likes of Samsung, Virgin Atlantic, Ryanair, Swedavia, IATA and London Stansted said about enhancing the passenger experience.
FTE explores whether the rise of smartphones means the passenger experience on the ground is being defined by technology developers, rather than airports and airlines. Read full article »