Abhilash Chacko, Head of IT Commercial at Gatwick Airport, explains how the airport is working closely with airlines to improve the passenger experience.
FTE speaks to Future Foundation and Amadeus to find out how mobile technology, virtual reality, robotics and social media will shape future traveller needs.
FTE takes a look at how Airbus’ 11-abreast A380 seating, Boeing’s future cabin vision, and the latest products from Jamco and STG could impact passenger comfort.
Google’s Javier Delgado Muerza discusses how mobile technology can help improve the travel experience and why more effort needs to be made to improve integration.
Facebook’s Head of Travel explains how airlines and airports can exploit the opportunities presented by mobile technology, apps and social media.
FTE spoke to Iberia and Siemens to find out how the new self-service system differs to other solutions and why they have pursued a one-step process.
Lorenzo Lo Presti, CEO, Aeroporti di Roma discusses how self-service and mobile developments can help the operator enhance the end-to-end travel experience.
Virgin Atlantic, Ryanair, Heathrow, Airbus, SAS, United Airlines, Istanbul New Airport, Thomson Airways and more share passenger experience plans.
Rossen Dimitrov, Qatar Airways’ SVP Customer Experience, tells FTE why he expects airline-designed airports to be more common in the years to come.
FTE looks at how Heathrow, Gatwick, London Stansted and London City airports are investing heavily in enhancing the airport experience for travellers.