Facebook’s Head of Travel explains how airlines and airports can exploit the opportunities presented by mobile technology, apps and social media.
FTE spoke to Iberia and Siemens to find out how the new self-service system differs to other solutions and why they have pursued a one-step process.
Lorenzo Lo Presti, CEO, Aeroporti di Roma discusses how self-service and mobile developments can help the operator enhance the end-to-end travel experience.
Virgin Atlantic, Ryanair, Heathrow, Airbus, SAS, United Airlines, Istanbul New Airport, Thomson Airways and more share passenger experience plans.
Rossen Dimitrov, Qatar Airways’ SVP Customer Experience, tells FTE why he expects airline-designed airports to be more common in the years to come.
FTE looks at how Heathrow, Gatwick, London Stansted and London City airports are investing heavily in enhancing the airport experience for travellers.
FTE kicks off the ‘Year of Innovation’ by highlighting various ways in which airports, airlines and other stakeholders can improve the travel experience on the ground.
Following extensive travel during the festive season, the FTE team offers some thoughts on how airlines can improve the onboard experience in 2015.
Abu Dhabi, Dubai, Hamad and King Abdulaziz international airports are all making huge investments with the aim of creating a best-in-class experience.
Heathrow Airport’s CEO, CIO, COO and T2 Operations and Programme Director discuss how the airport smoothly transferred 26 airlines into the new Terminal 2.