Aéroports de Montréal’s Antoine Rostworowski discusses how Smart Security, automation and a single passenger token can help improve airport security and immigration.
FTE spoke to Air New Zealand’s Carrie Hurihanganui about what passengers can expect onboard the 787-9 Dreamliner, which will include unique IFE and seating products.
FTE explores how new technology and better aggregation of data can be used to develop smartphone apps that assist passengers throughout the entire journey.
FTE explores what role CUPPS, the cloud, virtualisation and native airline applications will play in the future, and assesses the thoughts of a number of industry experts.
With security in US and UK airports being stepped up again, FTE explores how airlines and airports can more effectively communicate with passengers to avoid widespread confusion.
FTE spoke to IATA about the impact the forthcoming auto check-in standard could have, and explores why JetBlue has decided to automate the check-in process.
FTE met with Vueling CEO Alex Cruz who explained why he doesn’t like the “low-cost carrier” tag and how the airline will improve the passenger experience.
JetBlue, Saudia, OnAir and Runway Girl Network share their views on the current state of the in-flight connectivity market and look ahead to 2020.
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The CEOs of Virgin Atlantic, San Diego International Airport and IATA discuss how IT advancements and new technology will help improve the passenger experience.
FTE explores the new passenger-focused guidelines from ACI EUROPE, which provides a practical tool to help airports improve their passenger experience.