Come and see Vancouver – one of the world’s leading reference sites for simplifying passenger travel.
Located just 15 kilometres from downtown Vancouver, Vancouver International Airport (YVR) connects British Columbia to the world. Canada’s second-busiest airport, it has long been at the forefront of simplifying passenger travel and one of the world’s leading reference sites in this field. Our delegates will get to see all these initiatives in action when attending Future Travel Experience 2012.
The airport’s modern, technologically advanced facilities reflect British Columbia’s natural beauty and history, and are complemented by a wide range of shops and services, a commitment to innovation in passenger travel, and an ideal location on the Great Circle Routes to be a key North American gateway to Asia. Sixty-seven airlines serve YVR, connecting people and businesses to 119 destinations in Canada, the US and around the world. Vancouver Airport Authority is committed to creating an airport that British Columbia can be proud of: a premier global gateway, local economic generator and community contributor.
Vancouver Airport Authority has long been at the forefront of simplifying passenger travel through the use of safe, secure technologies and back in 2002, YVR became the first airport globally to introduce the self-serve check-in solution using common-use kiosks. Other programmes pioneered at YVR include NEXUS, an expedited trusted traveller border entry program, developed in collaboration with Canada Border Services Agency (CBSA) and US Customs and Border Protection (USCBP), which allows members to clear the border quickly and safely through the use of secure iris recognition kiosks.
In 2003, the Airport Authority introduced the popular onboard cruise ship check-in programme, which allows eligible passengers to check-in, receive boarding passes and process baggage onboard a returning cruise ship, simplifying the airport departure experience and ensuring that the passengers’ bags are transported directly to their final destination.
Another option offered to cruise ship passengers since 2005 is YVR’s US Direct programme, which shaves up to two hours off the average passenger processing time.
In 2009, Vancouver Airport Authority introduced common-use baggage drops in the US departures area. Passengers simply check-in, and then place their checked baggage on any one of four conveyor belts. A customer service agent then checks the passenger’s boarding pass against their bag tag using a custom-built technology solution that not only speeds up the process for passengers but also meets US departing passenger requirements.
Most recently, the Airport Authority revolutionised domestic self-serve check-in by adding a self-bag-tagging function for it’s two domestic airlines in 2010.
