Redefining the end-to-end passenger experience | Independent news and events

This event is now ended - Thank you to all of our partners, sponsors, exhibitors, speakers and delegates for making the show a big success!
FTE Asia EXPO 2018 will be return to the Marina Bay Sands, Singapore on 13-14 November 2018 – we hope you can join us.

About our Partners:

Future Travel Experience is grateful for close partnerships forged with key industry stakeholders and associations, each of which are uniquely contributing to the content, promotion and execution of our events.

Headline Partners:

Changi Airport Group

Changi Airport Group (CAG) was formed on 16 June 2009 and the corporatisation of Singapore Changi Airport followed on 1 July 2009. As the company managing Changi Airport, CAG undertakes key functions focusing on airport operations and management, air hub development, commercial activities and airport emergency services. CAG also manages Seletar Airport and through its subsidiary Changi Airports International, invests in and manages foreign airports.

Changi Airport is the world's sixth busiest airport for international traffic, and was recently named the world's best airport for the fifth consecutive year by international air travellers at the Skytrax World Airport Awards. It served a record 58.7 million passengers from around the globe in 2016. More than 360 retail stores and 140 F&B outlets are situated across three terminals to cater to passengers and visitors. With over 100 airlines providing connectivity to 380 cities worldwide, Changi Airport handles about 7,000 flights every week, or about one every 90 seconds.

The airport is in the midst of a major expansion programme, and in the second half of 2017 it will open its new Terminal 4, which for the first time will see a terminal-wide implementation of fast and seamless travel (FAST) initiatives to enhance passenger experience and operational efficiency.

Airline Passenger Experience Association

The Airline Passenger Experience Association (APEX) is a network of the world's leading airlines, suppliers and related companies committed to elevating the level of the airline passenger experience. The association offers members a wide range of opportunities to excel in the airline passenger experience industry by keeping them current with the latest industry news, trends and developments and by helping them develop relationships with clients and colleagues from around the world.


U-Fly Alliance

The U-FLY Alliance is an alliance of low cost carriers (LCCs) that is all about U, our Guest. Offering U an expanded network for low-fare travel across Asia, whether for leisure, business, or visiting friends and relatives. Flying solo, as families, or in groups – large and small. Providing U with much greater choice for low-fare travel by combining the networks of independent LCCs.


Inmarsat Aviation. The complete connectivity partner for the complete connected aircraft

With over twenty-five years’ experience in commercial and business aviation, no other connectivity partner has a deeper understanding of customers’ needs and the opportunities reliable, high quality broadband promises them. Today over 200 airlines rely on Inmarsat services, and now, our next generation solutions make the full potential of the complete connected aircraft a reality.

Our services, including GX for Aviation, European Aviation Network and SwiftBroadband-Safety, support digital transformation from cabin to cockpit. Reliable, high-speed connectivity that gives our customers the confidence to launch inflight innovations that deliver commercial advantage. We’re ready to help you take advantage of the vast potential of the complete connected aircraft. Whatever your challenges. Whatever the future. Wherever you fly.


IER is a leading provider of passenger processing technology for airlines and airports with over 50 years of experience

IER delivers innovative solutions that simplify the passenger journey at every touchpoint, from check-in to bag drop, security, self boarding and customs. Among the solutions that we will exhibit at FTE this year:

FLY TO GATE: the end-to-end, biometric-enabled self-service airport experience in partnership with Gemalto, the world leader in digital security. This solution demonstrates how strong document and identity verification leveraging the use of biometrics can considerably enhance the passenger journey through the airport while increasing security.

IER 919 Automated Passport Control (APC): a fast and secure option for airports and border authorities, providing a user-friendly experience for travelers.

IER  i420: our latest compact boarding pass and bag tag printer; a cost-effective solution for high volume check-in applications.

IER Self Bag Drop: a biometric-enabled customized solutions that integrates visually and functionally into existing and future airport terminals.

Visit IER in booth A3 where “a memorable journey starts with a great airport experience”.

Travel & Accommodation

Perfect Location

Marina Bay Sands, 7-8 November, Singapore

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

Learn more about Singapore

Vital Event Information

Future Travel Experience Asia EXPO 2017 is Asia’s biggest free to attend passenger experience expo, providing an unrivalled platform for the industry’s most innovative solution and service providers from across Asia-Pacific and further afield to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues and enhance operational efficiency.

Future Travel Experience Asia EXPO 2017
- November 2017
Marina Bay Sands, Singapore

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