Redefining the end-to-end passenger experience | Independent news and events

Future Travel Experience Asia EXPO 2016

Premium Conferences

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific

Free to Attend 25-26 October, 2016 Marina Bay Sands, Singapore

Co-located with

Event Partner

Co-located with

Platinum Sponsor

Platinum Sponsor

Platinum Sponsor

Gold Sponsor

Gold Sponsor

Gold Sponsor

Premium Conference

In addition to the biggest free to attend EXPO of its kind anywhere in Asia, FTE Asia EXPO 2016 will host a Premium Conference, including exclusive educational content to help you future proof your business efforts through dynamic sessions focused on technology, design and collaboration.

Managing the rise of passenger throughput is a major challenge across Asia, and we will champion the latest thinking, concepts and collaborative efforts to enhance the speed at which passengers can move through the airport, enable them to take control of processes, and then personalise and enhance their experience at the airport both when departing and arriving.

The conference will also provide an invaluable source of insight to airlines and airports on how they can leverage an array of new and emerging technologies – such as mobile advancements, wearable technology, robotics, artificial intelligence, big data, advanced analytics and single biometric tokens – to deliver more seamless and secure passenger experiences. This Premium Conference, open to First Class delegates only, will also help those responsible for designing, delivering and operating the terminals of the future get customer experiences right.

Full agenda coming soon

Travel & Accommodation

Perfect Location

Marina Bay Sands, 25-26 October, Singapore

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

Learn more about Singapore

Why attend FTE Asia EXPO 2016?

Read what others are saying about FTE Asia EXPO...

“FTE Asia is an excellent platform for not just idea sharing, but meeting people you don't normally get the chance to deal with, such as Google and Microsoft.”

Jose Oller, VP Airport and Operations Control, Peach

“FTE brings together the key stakeholders involved in delivering an exceptional experience for the customer – the carriers, the airport owners, the vendors, IATA – all of the critical stakeholders are represented in one room, and everybody has a very clear focus on the industry's end game. The unique twist here is particular focus on the future of travel, the opportunities that it presents, where the growth is taking place, and how can we, as an industry, continue that growth.”

Emi Spanakis, Director – Customer Experience, oneworld Alliance

“The variety across the event is amazing. Among the exhibitors we have been presented with every sort of new gadget designed to enhance the passenger experience, and the panel sessions have sparked some very interesting discussions.”

H. K. Ng, Assistant Manager IT Operations, Hong Kong International Airport

“I'm always looking for events where a good quality and variety of exhibitors meets an excellent conference agenda, and that's exactly what you have at FTE. There are some really interesting topics covered at these events too – so far discussions about the value of self-service have been particularly good.”

John Newn, VP Res/Distributions, Royal Brunei Airlines

“Firstly, it's a very broad conference, so not only are you getting airlines, but you're also getting airports and suppliers, so from my perspective, it gives me a very large overview of everything that is happening in the industry. I've also gained a real understanding of what other airports and airlines are doing to improve my business, and I've been able to learn from them and also to share with them ideas that can improve the passenger experience across the board, so it's definitely a great forum for discussion.”

Tarik Kiki, Manager Ground Product, Jetstar

“I've met a lot of people and made a lot of new contacts – because of course one of the key reasons people attend FTE is for the incredible networking that you get here. There has been a great variety of vendors on show, and I definitely learned a lot from the speakers – a lot of them really struck a chord.”

David Blackwell, Executive General Manager Customer Service, Adelaide Airport

“It is very good because it attracts and joins together so many manufacturers, airlines and airports. You have established a platform for all of the airline industry to share information and share experiences, and that's very impressive I think. I have certainly learned a lot from the conference, and it is very good to see the new knowledge and information, as well as the new technologies, brought from around the world to here in Asia. It will prove very helpful to us in improving our own product.”

Meng Yang, Manager Simplifying the Business, Air China

“We get to hear from important players in the industry – the airports, the airlines and the authorities – on their views and expectations for the future of travel, and it ensures that all of us are moving in the right direction. There are a lot of key benefits to attending this event, and it is unique in that it brings people together to share their ideas and what they see in the future of our industry.”

Yuh Khee Leong, Vice President Technology, Changi Airport Group

Vital Event Information

Future Travel Experience Asia EXPO 2016 is Asia’s biggest free to attend passenger experience expo, providing an unrivalled platform for the industry’s most innovative solution providers from across Asia-Pacific and further afield to showcase their latest products and concepts designed to help airlines and airports improve customer experiences, reduce costs, increase revenues and enhance operational efficiency.

Future Travel Experience Asia EXPO 2016
- October 2016
Marina Bay Sands, Singapore

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