Category Archives: Initiatives

A round-up of the latest passenger-focused initiatives from airlines and airports, ranging from IT projects to end-to-end travel industry collaborations, that are aimed at improving the passenger experience.


Fraport turns to travellers to define next wave of innovation

easyJet develops “smart shoe” to help travellers navigate new cities

Lufthansa Innovation Hub teams up with Plug and Play

Concepts showcase Heathrow’s vision of hub airport of the future

Aéroports de Montréal unveils $350m YUL airport enhancements

North American airline customer satisfaction at a 10-year high

Now is the time for action to improve passenger experiences

Canberra Airport unveils designs for new international terminal

FTE Europe 2016 Report

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