Category Archives: Initiatives

A round-up of the latest passenger-focused initiatives from airlines and airports, ranging from IT projects to end-to-end travel industry collaborations, that are aimed at improving the passenger experience.

IATA Common Use Strategy

Abu Dhabi Airports unveils dedicated VIP Terminal

Initiatives // Nov 2014 // No Comments

Abu Dhabi Airports unveils dedicated VIP Terminal for all passenger classes

Any passenger, regardless of ticket class or airline, can pay to use the VIP Terminal, which includes dedicated check-in, baggage and immigration facilities.

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CEOs of IAG and Virgin Atlantic talk passenger experience

JetBlue opens expanded arrivals concourse at JFK Airport

Heathrow achieves seamless T2 opening for airlines and pax

Airports to invest in processes, security and self-service

GTAA prioritising the passenger with apps, iPads and upgrades

IATA Fast Travel: Qantas Platinum status, NAA studies benefits

Initiatives // Oct 2014 // No Comments

Qantas gains Fast Travel Platinum status as Narita Airport studies benefits

Qantas is the first airline in the Asia-Pacific region to achieve IATA Fast Travel Platinum status, while Narita Airport is exploring Fast Travel opportunities.

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Defining the airport terminal of 2030

Steve Foster Stanstead

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