A round-up of the highlights and key discussion points from Future Travel Experience Europe 2016, which explored the theme “Passenger Experience 2025”.
John Hurley, Head of Ryanair Labs, reveals which technologies the LCC is exploring and how it plans to improve the passenger experience and increase revenues.
The renovation work will help create a more passenger-friendly, intuitive and aesthetically pleasing Terminal 1 at Dublin Airport.
Auto check-in, new app features, simplified payment and a new Leisure Plus bundle fare feature in Ryanair’s customer experience improvement plans.
FTE speaks to Laila Ben Salah, KLM’s Manager Product Innovation, about the final Spencer demonstration in which the robot interacted with passengers at AMS.
FTE takes a look at a variety of solutions, ranging from offsite self-tagging and wayfinding apps to single biometric tokens and autonomous transportation.
AMS has received final approval to develop a new pier and terminal, which form a vital element of the airport’s long-term strategy to support capacity growth.
FTE speaks to Christian Poulsen, CIO and VP for Assets & Technology at Copenhagen Airports, about the implementation of a new cloud-based AODB.
The new Gaming World at Frankfurt Airport features both interactive games projected on monitor walls and separate gaming pedestals.
Qatar Airways is the first airline in the Middle East to achieve Fast Travel Platinum Status in recognition of its investment in self-service technology.