The first Interactive Airport Desk has been installed in Terminal 1 at Frankfurt Airport and can provide passengers with bespoke information and directions.
Almost 600 travel industry experts from 33 countries gathered in Las Vegas last week for the 10th anniversary Future Travel Experience Global event.
The “totally customer-driven” investment follows the recent completion of a project to improve the departure hall experience for passengers.
FTE takes a look at the top five technologies that are shaping tomorrow’s airport experience and should be on the radar of every airport and airline.
Passengers flying from Gatwick Airport’s South Terminal will be able to download a selection of movies to their smartphones and tablets ahead of departure.
New York’s LaGuardia Airport will be completely rebuilt in a $4 billion redevelopment programme designed to improve operations and the passenger experience.
The new family area and kids zone features interactive games, television screens, a climbing area and social seating for families.
The introduction of a new-generation transportation and boarding platform will make the boarding process more comfortable for those with reduced mobility.
Japan Airport Terminal Co., Ltd has signed an MOU with CYBERDYNE Inc., paving the way for Haneda Airport to become a testing ground for robot technology.