The SITA Passenger IT Trends Survey highlights an upward trend in passenger satisfaction, with self-service adoption also on the rise.
Fraport has embraced the principle of “open innovation” with the launch of the Frankfurt Airport Innovation Challenge.
easyJet has unveiled a prototype called “Sneakairs”, which could help travellers navigate new destinations with ease thanks to embedded technology.
Lufthansa Innovation Hub has partnered with Plug and Play, as it steps up its search for start-ups that have the potential to improve the travel experience.
Pioneering new concept images from Grimshaw, Zaha Hadid, HOK and Benoy provide a look into the future of Heathrow Airport.
The $350 million investment has been made to expand airport facilities, enhance the passenger experience and showcase the best of Montréal.
The J.D. Power 2016 North America Airline Satisfaction Study shows that overall customer satisfaction has increased to its highest level since 2006.
Why airlines, airports and their partners must foster an innovation culture, embrace data sharing, share responsibility and risk, and take action today.
The AUS$18m investment follows the recent announcement that Singapore Airlines will soon launch services between Canberra and Singapore.
A round-up of the highlights and key discussion points from Future Travel Experience Europe 2016, which explored the theme “Passenger Experience 2025”.