FTE speaks to Future Foundation and Amadeus to find out how mobile technology, virtual reality, robotics and social media will shape future traveller needs.
Phase 2 of London Stansted Airport’s £80 million investment is now complete, bringing about a number of improvements to the passenger experience.
We send our best wishes to Cees de Vos, Director Innovation Outstations & Partnerships at Air France-KLM, who retires today.
FTE explores how daa is improving data sharing between stakeholders to improve operational efficiency, queue management and resource allocation.
The New York City-inspired food hall in Delta Air Lines’ Terminal C features more than 100 iPads, contactless readers, Apple Pay and self-service stations.
Greater Orlando Aviation Authority’s Brian Engle reveals how self-service, beacons and new wayfinding solutions will benefit the passenger experience. Read full article »
Abu Dhabi Airports has installed new walkways and security scanners, and simplified the transfer process as part of its Capacity Enhancement Programme (CEP).
From embedded bag tags and smart glasses, to mood measuring digital screens and new bag drop solutions, FTE takes a closer look at some of today’s eye-catching solutions.
Ryanair CEO Michael O’Leary and Chief Marketing Officer Kenny Jacobs outline how the LCC plans to enhance the passenger experience over the next 12 month. Read full article »
Innsbruck Airport will implement Amadeus’ Airport Common Use Service (ACUS), which is a complete cloud-based common use solution.