Category Archives: Initiatives

A round-up of the latest passenger-focused initiatives from airlines and airports, ranging from IT projects to end-to-end travel industry collaborations, that are aimed at improving the passenger experience.

Steve Foster Stanstead

United to offer 6,000 iPads as part of Newark Liberty revamp

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Copenhagen Airport

The CPH Ideas portal

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Star Alliance: How common use and collaboration have enabled a unique Heathrow T2 experience

United launches self-tagging and self-boarding at Boston Logan Airport

Initiatives // May 2014 // No Comments

United launches self-tagging and self-boarding at Boston Logan Airport

United Airlines has opened its new concourse at Boston Logan International Airport, which includes self-tagging kiosks, self-boarding gates and a customer service centre.  Read full article »


Klia2 to open on 2 May; AirAsia to move across with self-service offer on 9 May

Apps, Retrofitting, Facilities

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