Category Archives: Pre-travel

A round-up of how airlines and airports are using pre-travel initiatives, such as automatic check-in, security pre-screening, ancillary pre-booking and remote concierge services to improve the passenger experience.

Etihad fares

LOT Payment methods

NL190315-flight-search

Pre-travel // Mar 2015 //

Flight search and payment developments helping airlines simplify pre-travel experience

FTE looks at how JetBlue and Virgin America are using Apple Pay and Visa Checkout, and how a new Google Flights feature is simplifying the flight search process.

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Hilton App

Fraport launches premium ‘Home to Gate’ service

Pre-travel // Sep 2014 //

Fraport launches premium ‘Home to Gate’ service

The new ‘Home to Gate’ service includes a limousine transfer to the airport, a personal concierge check-in service and fast track through security.

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Kenny Jacobs, Ryanair’s Chief Marketing Officer

DOT approves Resolution 787

ACSA launch new app

Aer Lingus, Aeroflot and Qatar Airways to trial New Distribution Capability

Pre-travel // Jun 2014 //

Aer Lingus, Aeroflot and Qatar Airways to trial New Distribution Capability

IATA has announced that Aer Lingus, Aeroflot and Qatar Airways will pilot the New Distribution Capability (NDC), which aims to transform the distribution and booking process.

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Jet Airways launches mobile check-in and e-boarding pass

Check-in & Validation, Pre-travel // May 2014 // 1 Comment

Jet Airways launches mobile check-in and e-boarding pass

Travellers flying with Indian carrier Jet Airways can now check-in using their mobile phone and have their boarding pass sent directly to their device.

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