Category Archives: Pre-travel

A round-up of how airlines and airports are using pre-travel initiatives, such as automatic check-in, security pre-screening, ancillary pre-booking and remote concierge services to improve the passenger experience.

DOT approves Resolution 787

ACSA launch new app

Aer Lingus, Aeroflot and Qatar Airways to trial New Distribution Capability

Jet Airways launches mobile check-in and e-boarding pass

Check-in & Validation, Pre-travel // May 2014 // 1 Comment

Jet Airways launches mobile check-in and e-boarding pass

Travellers flying with Indian carrier Jet Airways can now check-in using their mobile phone and have their boarding pass sent directly to their device.

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Aermexico launches end-to-end Concierge Service

Post-travel, Pre-travel // Feb 2014 // No Comments

Aeromexico launches end-to-end Concierge Service

Passengers booking a flight with Aeromexico can pay an extra $15 for the new Concierge Service, which offers bespoke information on the flight, destination, entertainment options and more.

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Virgin Atlantic offers VIP treatment to all

Lounges, Gates & Boarding, Pre-travel // Jul 2013 // No Comments

Virgin Atlantic offers VIP treatment to all

Virgin Atlantic is offering passengers a new Guest List package, which includes a chauffeur driven car service, priority baggage, fast track security and Clubhouse access. Read full article »


SANmap (pictured) allows passengers to explore the terminal and the services that are available before arriving at San Diego International Airport.

Royal Caribbean launches Cruise-Fly service in SE Asia