Redefining the end-to-end passenger experience | Independent news and events

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CUPPS: No longer a priority?

While the uptake of CUPPS has been steady over the last few years, questions are now being asked as to whether it remains a priority for the industry.


First CUPPS compliance certification achieved

First CUPPS compliance certification achieved

The first CUPPS (Common Use Passenger Processing System) certification has been achieved. In August, SITA became the first platform provider to achieve compliance certification and to successfully complete its CUPPS Pilot Program. Ross Falconer reports.

Kuala Lumpur’s StB vision

Kuala Lumpur’s StB vision

Malaysia Airports will host the inaugural Check-in Asia conference and exhibition at the Pan Pacific, Kuala Lumpur, on 24-26 November 2010 – a new check-in forum specifically for the Asia Pacific region. Kuala Lumpur International Airport (KLIA) is also one of the first Asia Pacific airports to become 100% BCBP (bar coded boarding pass) capable […]

Death of the kiosk?

Death of the kiosk?

Airports are at the cusp of a mobile check-in revolution, as new ways to check-in are being developed and trialled using the latest in mobile technology. With online check-in already popular, the convenience factor that allows passengers to check-in before they arrive at the airport has implications for the airport kiosk. According to industry experts, […]


Future Travel Experience Europe

7-8 June 2018, Dublin, Ireland

Showcasing the technology, processes, designs and services that will define the travel experience of 2025


Future Travel Experience Ancillary

7-8 June 2018, Dublin, Ireland

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Future Travel Experience Global

10-12 September 2018, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Future Travel Experience Asia EXPO

13-14 November 2018, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific


Fasttrack Travel

Fasttrack Travel

IATA has announced a string of airport trials, which will give passengers new ways to check-in. With an emphasis on baggage self-tagging, mobile check-in and common use kiosks, the ‘fast travel’ initiative is expected to benefit both the industry and passengers. Louise Driscoll reports.

Montréal’s self-service generation

Montréal’s self-service generation

While Canadian airports allow self-tagging for domestic flights only, and the US is still looking into implanting self-tagging services, Aéroports de Montréal has pushed ahead, installing more than 70 self-service kiosks, which also facilitate self-tagging. Antoine Rostworowski director business development, Aéroports de Montréal and Mark Stokes, director of IT at Brock Solutions, discuss the numerous […]

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