FTE spoke to Amadeus’ Head of Airport IT about ACUS – the new cloud-based system that Amadeus says could redefine the airport common use market. Read full article »
Kuwait International Airport is installing 12 self-service check-in kiosks – the first kiosks of their kind at the airport – as part of an eight-year contract renewal with SITA. Read full article »
SITA and ACI have released the 2013 Airport IT Trends Survey, which shows that 95% of airports plan to invest in apps, while 80% will invest in self-tagging and bag drop. Read full article »
FTE spoke to Gatwick Airport’s Nikki Barton, Amadeus’ Patricia Simillon and PhoCusWright’s Norm Rose about minimising the impact of delays on air travellers.
FTE attended the IATA World Passenger Symposium, where distribution, the customer experience and the Checkpoint of the Future were on the agenda.
FTE flew to Vienna last week for the SITA Europe Aviation ICT Forum 2013, where we had the opportunity to test out SITA Lab’s Google Glass-based solution.
FTE spoke to technology product design company Artefact Group and SITA Lab about the opportunities presented to airlines and airports by Google Glass and smartwatches. Read full article »
Heathrow has become the first airport to adopt ‘positive boarding’, which gives passengers bespoke information to ensure they make their flight on time.