With the Hamburg Aircraft Interiors Expo just around the corner, FTE takes a look at the Crystal-Cabin Award and the designers aiming to shape the cabin of the future. Read full article »
The airport has become one of just a handful of airports in the UK to offer its passengers an uncapped wireless internet service for free, in partnership with BT. Read full article »
Ahead of FTE Asia 2013 AirAsia, Tiger Airways, flydubai, IndiGo, and Jazeera Airways share their insights and innovations for the passenger experience of the future. Read full article »
NCR’s Common Use Self-Service kiosks will read mobile barcodes, drivers’ licenses and passports to make the check-in process easier than ever. Read full article »
Automated facial recognition technology will eliminate the need for passengers to stop and provide ID, allowing them to smoothly proceed through the airport. Read full article »
Following FTE’s look last week at the future of communications as envisaged by Exicon, mobile specialist SITA provides an insight into the current state, and future course, of the mobile passenger experience. Read full article »
With 74% of travellers now owning smartphones, FTE talks to Exicon about the future of mobile solutions both up in the air and on the ground.
Five of Egypt’s largest airports are soon to have IATA CUPPS standard common-use passenger systems, courtesy of ARINC. Read full article »
Human Recognition Systems has successfully trialled its passenger experience of the future at Gatwick Airport, using biometric technology and a specially developed app to create a personalised airport journey. Read full article »
The passenger experience of the future is one that is personalised, portable and full of flexibility says IATA’s Head of Passenger Experience Paul Behan, who gave FTE his insight into the airport journey of 2020 ahead of his participation in FTE Asia 2013 in May.