Passengers on Etihad Airways daily flights between New York and Abu Dhabi can now text, browse and call onboard, thanks to inflight data services from AeroMobile.
Passengers on Etihad Airways daily flights between New York and Abu Dhabi can now text, browse and call onboard, thanks to inflight data services from AeroMobile.
The aircraft manufacturer has made a next-generation step in baggage technology with the unveiling of its innovative ‘smart’ luggage prototype, which features an embedded RFID chip that can be tracked using the ‘Find my Bag’ function of the bag’s accompanying iPhone app.
In an exclusive report for FTE, Raymond Kollau, Founder of airlinetrends.com, explains how new technologies are transforming the in-air travel experience.
SITA’s partnership for innovation with Changi Airport was an exciting development on Asia Pacific’s air transport landscape. Following the announcement of the partnership in May, Amy Hanna spoke to SITA’s President Asia Pacific Ilya Gutlin about what the collaboration means for the two organisations.
Last week we began our countdown of FTE Asia’s 10 trends. Here are five more concepts changing the passenger experience, and not in the ways you might expect.
Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Fraport presentation, autonomous operations, and sustainability.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Bringing together aviation and robotics industry professionals for a three-day interdisciplinary series of conference sessions, workshops, robotics innovation tours, and networking opportunities with the primary goal of solving aviation business and operational challenges with robotics solutions.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: This high-level three-day event in the heart of Dublin, focused on customer-centric innovation, is dedicated to new thinking and concepts, and combines an exhibition, extensive social activities, conference sessions, interactive workshops, pitch sessions and awards with turbo-charged networking.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>The world’s largest global airline alliance has created an application specifically designed for Apple’s popular tablet.
The airline experienced significant growth in passenger uptake of in-flight mobile and WiFi services, with a +130% increase in internet package sales and a +180% rise in connectivity revenues in the last year.
According to the airport it is the first in the world to develop the unique wayfinding facility, which allows passengers to visualise their journey through the airport on a mobile phone or computer.
In total 150 of Qatar Airways’ aircraft, including its new generation A350s and A380s, will offer onboard mobile phone and WiFi signal.
According to the airport it is the first in the world to develop the unique wayfinding facility, which allows passengers to visualise their journey through the airport on a mobile phone or computer.
In total 150 of Qatar Airways’ aircraft, including its new generation A350s and A380s, will offer onboard mobile phone and WiFi signal.
The airport has become one of just a handful of airports in the UK to offer its passengers an uncapped wireless internet service for free, in partnership with BT.
Swiss International Air Lines has given their online booking system three major new features.
With 74% of travellers now owning smartphones, FTE talks to Exicon about the future of mobile solutions both up in the air and on the ground.
Human Recognition Systems has successfully trialled its passenger experience of the future at Gatwick Airport, using biometric technology and a specially developed app to create a personalised airport journey.
The passenger experience of the future is one that is personalised, portable and full of flexibility says IATA’s Head of Passenger Experience Paul Behan, who gave FTE his insight into the airport journey of 2020 ahead of his participation in FTE Asia 2013 in May.
Finavia reports that the number of travellers using the free WiFi access at Helsinki Airport has increased massively in the last 12 months.
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