Keflavik Airport can now display real-time queuing times at key passenger touch points and optimise resource allocation during busy periods.
The Wi-Fi and Bluetooth-based system will enable the airport to provide passengers with accurate waiting times and inform staff of potential bottlenecks. Read full article »
Data collecting sensors, which track passengers via their electronic devices, have been installed in the new Connector facility to help optimise processing.
FTE spoke to Air France-KLM and Human Recognition Systems to find out what role biometrics can play in creating a single passenger token and enhancing tracking. Read full article »
Airports and airlines are turning to iBeacons, passenger tracking solutions, interactive screens and wearable technology to improve the passenger experience.
Helsinki Airport has installed a new system that will allow it to track passengers via their smartphones to help identify bottlenecks and enable personal interactions.
Virgin Atlantic has started its trial of iBeacon technology, which allows Upper Class passengers to receive personalised notifications and offers via their iPhone.
SITA Lab has released a white paper exploring the use of beacon technology in the airport environment, highlighting the pros and cons, and calling for a common use solution.
Human Recognition Systems’ MFlow Journey was recently installed at Edinburgh Airport to measure the journey time of passengers passing through security.
Houston Airport System has installed a Bluetooth-based queue measurement system, so that passengers can check security checkpoint waiting times online. Read full article »