Virgin Atlantic has started its trial of iBeacon technology, which allows Upper Class passengers to receive personalised notifications and offers via their iPhone.
SITA Lab has released a white paper exploring the use of beacon technology in the airport environment, highlighting the pros and cons, and calling for a common use solution.
Human Recognition Systems’ MFlow Journey was recently installed at Edinburgh Airport to measure the journey time of passengers passing through security.
Houston Airport System has installed a Bluetooth-based queue measurement system, so that passengers can check security checkpoint waiting times online. Read full article »
Milan Malpensa Airport has implemented Italy’s first Bluetooth queue measurement system to help manage queues and improve passenger processing. Read full article »
Tampa International Airport has introduced digital screens displaying the security queuing time in the main terminal. Read full article »
Mobile technology, NFC, RFID and self-service bag drop are just a few of the areas highlighted in the new ‘Navigating the Airport of Tomorrow’ report.