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Future Travel Experience Asia
3-4 February 2021 Marina Bay Sands Expo and Convention Centre, Singapore

Important: FTE APEX Asia Expo+ postponed to 3-4 February 2021

Important The EXPO Floor schedule below is for the FTE Asia EXPO 2018 event. Please subscribe to receive updates on the 2019 event. Click here to subscribe

The following EXPO Floor schedule took place in 2019. The 2020 EXPO Floor schedule will be available soon.

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EXPO Floor Schedule - FREE TO ATTEND

FTE Asia EXPO & Onboard Hospitality Forum – Asia

Tuesday 13th November - Day 1

09:00 - 09:00

Official EXPO Opening

10:00 - 11:00

EXPO Stage: IATA Workshop 1 – Smart Security & Biometrics (One ID)

Covering the latest trends and visions from IATA on key working topics including: Biometrics (One ID): Led by Younkyung Kim, Regional Manager, Airport, Passenger, Cargo & Security, Asia Pacific, IATA Smart Security: Led by Guido Peetermans, Head, Passenger Security, IATA and Diana Poh Regional Manager, APCS, IATA

10:00 - 10:30

Tech Briefing: Baggage Advancements Part 1 – Tagging

Incorporating visits to BAGTAG, eezeetags and Viewtag

11:15 - 12:00

EXPO Stage : : Onboard Hospitality/IFSA Session – Onboard Retail

Transforming the buy-on-board retail experience (catering and retail) Nik Loukas, Founder, inflightfeeed.com

11:30 - 12:00

Tech Briefing: Baggage Advancements Part 2 – Solutions & Systems

Incorporating visits to ICM Airport Technics, Elenium & Embross

12:00 - 12:45

EXPO Stage:  : : Onboard Hospitality/IFSA Session – Creative Culinary

How world class caterers are adding value to the onboard experience by combining authentic local flavours and culinary innovation in the highly competitive Asia Pacific region. Joe Leader, CEO, International Flight Services Association (IFSA) & CEO, Airline Passenger Experience Association (APEX) With debate on the demands and current trends within Asia from: Mike Pooley, advisor to the travel catering sector and former head of Asia Pacific for gategroup and Jeremy Clark, CEO, JC Consulting.

12:00 - 15:00

Onboard Hospitality/APOT Street Food Festival – Day 1

Onboard Hospitality and APOT are joining forces to bring the destinations of Asia to life at the first ever Onboard Hospitality Forum – Asia. The initiative calls on airlines and their caterers to use their chefs’ creative skills and culinary imagination to reinvent the traditional street food of the region and show how colourful local dishes can be reinterpreted for the onboard service of the future.
View Photos

12:30 - 13:00

Tech Briefing: Biometrics – Part 1

Incorporating visits to Gunnebo, dormakaba & NEC

13:00 - 14:00

EXPO StageFTE Session – Baggage Advancements

Covering the latest trends and visions in the area of baggage. Discussions will cover topics such as Resolution 753, Electronic Bag Tags (EBT) and RFID. Baggage Advancements from an IATA perspective Younkyung Kim, Regional Manager, Airport, Passenger, Cargo & Security, Asia Pacific, IATA Lessons learned from rolling out e-tags with the Lufthansa Group. Pieter Stor, CEO, BAGTAG The latest trends and lessons learned in the in the self-service bag drop space Richard Dinkelmann, CEO, ICM Group

14:30 - 15:00

Tech Briefing: Biometrics – Part 2

Incorporating visits to Rockwell Collins & Vision-Box

15:30 - 16:15

Startup Elevator Pitches, in partnership with JetBlue Technology Ventures

Four startups presenting for five minutes, with two minutes Q&A after each. FTE and JetBlue Technology Ventures have launched a competition to find the best early-stage startups that can help airlines, airports and their partners improve customer experiences and operations. Four finalists will be selected to exhibit and pitch at FTE Asia EXPO.The four finalists are TrustaBit, Bacarai, Inflighto & BorderPass

16:00 - 16:30

Tech Briefing: IFE & Connectivity

Incorporating visits to digEcor, Panasonic, Airfi & Display Interactive

17:45 - 18:15

FTE Asia Awards Ceremony

Everyone is welcome to experience the FTE Asia Awards 2018 presentation ceremony on the EXPO Stage. Airlines and airports from across Asia and Oceania will be rewarded by region for their customer experience achievements.
View Photos

Wednesday 14th November - Day 2

09:00 - 09:00

EXPO opens

09:30 - 10:00

Tech Briefing: Data & Analytics

Incorporating visits to Xovis, Informatica & T & TIS

10:30 - 11:30

EXPO Stage: FTE Session – Design and Technological Innovation in the Cabin

The FUCAM project (Future Cabin for the Asian Market), is a three-year EU-Japan Horizon 2020 collaborative project, aimed at developing a conceptual cabin interior design dedicated to the Asian markets in the year 2025 onwards. What progress has been made so far, and what early recommendations and conclusions can be made now the work is at the half-way point? Dr. Fabian Zwirn, Technology Product Leader, Airbus Operations and Rei Kigoshi, Designer – Product Innovation Office, Jamco Corporation Unlocking the value in USB power Stu McGraw, Regional Sales Manager, Asia Pacific, digEcor

11:00 - 11:30

Tech Briefing: Robotics, AI & Machine Learning

Incorporating visits to Haneda Robotics Lab, Teksbotics & Volantio

11:30 - 12:00

EXPO Stage:  : : Onboard Hospitality/IFSA Session – Wellbeing in the Air

Technology that cares – how onboard tech innovations are becoming a part of the wellbeing mix. Discover how an innovative in-seat Wellness programme can transform the cabin environment Al McGowan, Sr Director, Innovation, Panasonic How virtual reality opens the door to a new world of wellness Laurence Fornari, Founder, SkyLights

12:00 - 12:30

EXPO Stage:  : : Onboard Hospitality/IFSA Session – Creating Memories Onboard & Beyond

Why Asia’s unique hospitality heritage means the region is uniquely placed to deliver beautiful onboard products and memorable experiences beyond. Niklas Sandor, Regional and Brand Director explains how Singapore Airlines has drawn on its hospitality heritage to launch a unique and trendsetting gifting programme onboard in collaboration with leading amenities supplier FORMIA. Niklas Sandor, Regional and Brand Director, FORMIA

12:00 - 15:00

Onboard Hospitality/APOT Street Food Festival – Day 2

Onboard Hospitality and APOT are joining forces to bring the destinations of Asia to life at the first ever Onboard Hospitality Forum – Asia. The initiative calls on airlines and their caterers to use their chefs’ creative skills and culinary imagination to reinvent the traditional street food of the region and show how colourful local dishes can be reinterpreted for the onboard service of the future.
View Photos

12:00 - 12:30

Tech Briefing: IT Solutions

Incorporating visits to Damarel Systems, PrehKeyTech, Infinite Peripherals & Accura Scan

12:45 - 13:45

EXPO Stage: FTE Session – Technology Deployment Case Studies

Digital identity: Enhancing travellers’ experiences or nightmares James Wong, Sales Director,ASEAN, MicroStrategy Lessons learned from rolling out scenario planning solutions at airports in Europe and North America Michael Walbrach, Senior Account Manager, Beontra

14:30 - 15:15

EXPO Stage: FTE Session – Airport Automation Case Studies

Experiences from self-service implementations at Tocumen International Airport in Panama Antonio Saad, Business Solutions Manager, Copa Airlines Considerations for implementing an end to end single token journey Tony Chapman Senior Director, Product Management and Strategic Programmes, Global Airports Rockwell Collins

15:30 - 15:30

EXPO closes

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