Amadeus


Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want through travel agents, search engines, tour operators, airlines, airports, hotels, cars and railways.

We have developed our technology in partnership with the travel industry for over 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, critical systems our customers need. We help connect over 1.6 billion people a year to local travel providers in over 190 countries.

We are one company, with a global mindset and a local presence wherever our customers need us.

Our purpose is to shape the future of travel. We are passionate in our pursuit of better technology that makes better journeys.

Amadeus is an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. The company has also been recognized by the Dow Jones Sustainability Index for the last eight years.

What makes your products / services stand out?


Our solutions are transforming the way travelers move through the airport, aided by innovative technology at every touchpoint, enabling a positive travel experience for everyone.

What brings you to the EXPO this year?


We’re very excited for the return of FTE APEX Asia Expo 2022 as the aviation industry bounces back. We are seeing a dynamic resurgence in this part of the world as travel restrictions ease.

There are significant challenges to overcome as airports and airlines strive to return to pre-pandemic service levels. We believe there will be strong interest in biometrics and processes that employ low touch automated technology to enhance the passenger journey. We are therefore keen to engage more deeply with potential customers and determine how we can help shape the industry not only in terms of recovery, but to also take significant strides forward.

As long-standing supporter of FTE Asia we are pleased participate in the 2022 edition and reunite with industry friends and colleagues to plan for exciting times ahead.

Why should visitors come to your stand and what can they expect to see?


This year we will be showcasing a complete end-to-end biometric passenger flow from check-in through to boarding.

We’re encouraging attendees to bring along their passport to the booth to experience for themselves the ease of a biometric end-to-end airport process.

Attendees can check-in and biometrically enroll for a flight at a check-in kiosk, drop their luggage using biometrics at an Auto Bag Drop unit, before then moving to boarding where they can be biometrically processed by a Smart Biopod.

All hardware being showcased is from ICM Airport Technics, an Amadeus company.

What do you think is the biggest lesson that the industry will take away from the COVID-19 crisis?


That we need to be adaptable. The ability to apply innovative solutions to rapidly adjust to conditions beyond our direct control is imperative.

Human beings are creatures of habit, so being able to handle disruptions in an effective and reassuring manner makes it possible to navigate difficult times as well as bringing confidence to the world of travel we all love.