Copenhagen Optimization Copenhagen Optimization excels in improving airport operations and we do it through data-driven analytics and strategic consultancy combined with our innovative software solution Better Airport®. We passionately believe that operating an airport should be simple and efficient. Better Airport connects the dots between operations, analysis, and planning for the entire airport operation. Put simply, Better Airport will give you more confidence in the complex, operational decisions we know you must make, and it will enable you to make them faster. Working with more than 50 airports globally, we offer our unique services and technology to support airports of all sizes. What makes your products / services stand out? Better Airport® is your cohesive airport planning software solution that ties together operations, analysis, and planning for the entire airport operation. It is a comprehensive solution that covers the entire airport experience, from curb to gate, allowing your airport operations team to forecast, plan, optimize, and operate on a single platform. The system contains six core modules – Better Forecast, Better Check-in, Better Security, Better Border, Better Baggage, and Better Stand & Gate – enabling you to opt in to any one module at any time. Better Airport will take your airport to the next level of operational efficiency, providing you with one comprehensive, data-driven, user-friendly, innovative solution for forecasting, planning, optimizing, and executing operations. Today, airports are using Better Airport to solve a range of tasks from forecasting, schedule handling, planning, staffing, break optimization, virtual queuing, RMS functions, and more across all the operational areas. We passionately believe that operating an airport should be simple and efficient. Better Airport brings clarity and confidence to plans, data, and complex decision-making, empowering both you and your business to better predict, operate, and optimize. We create value together and ensure mutual success through partnership, trust, and determination. What brings you to the EXPO this year? We always find it interesting to see what future technologies will improve our industry. This year we expect the expo will be showcasing concrete case examples of intelligent smart technology that has replaced legacy systems and delivered measurable impact and benefits to the industry overall. Why should visitors come to your stand and what can they expect to see? At the Copenhagen Optimization stand we will be showcasing our innovative Virtual Queuing solution for airports. It will also be possible to see a product demo of our software solution Better Airport®. Better Airport connects the dots between all operational areas of an airport from curb to gate. It enables users to see ahead of time when and where bottlenecks of passengers, bags or aircraft will occur so that they can mitigate the flow problems before they happen. Put simply, it will give you more confidence in making the very complex, operational decisions we know you must make, and it will enable you to make them faster. What do you think is the biggest lesson that the industry will take away from the COVID-19 crisis? From our point of view the biggest lesson from Covid-19 is that the industry needs to be able to adapt to and handle volatility. Whether it be having the right tools, technology, processes, or people skills – volatility is a fact of life, and it is impacting our industry more than ever. If the industry is not well prepared for dealing with volatility, they risk losing money or missing out on revenue opportunities.