NEC Singapore As a leading information and communications technology provider, NEC APAC provides innovative solutions and infrastructure to promote safety, security and enhance the quality of life for individuals and the community. Together with our research laboratories, NEC APAC provides cutting-edge public safety, cybersecurity technologies and enterprise solutions to enable safer cities, with a vision to create a brighter future. What makes your products / services stand out? NEC’s face recognition technology is independently recognized as the fastest and most accurate on the global market. NEC is ranked #1 in three consecutive face recognition annual benchmark tests conducted by the National Institute of Standards and Technology (NIST), greatly exceeding all other vendors in both accuracy and speed. Our technology is currently being used at many international airports for border protection, processing millions of people every day. Our biometric and AI solutions provide a secure, frictionless and personalized end-to-end airport experience. A simple scan of your face can unlock an enjoyable experience, improving speed and accuracy of passenger screening through high traffic and restricted areas. Some of the realizable advantages: service increased passenger volumes with available resources, reduced wait times with automated identity verification, travelers enroll once and use their digital identification for multiple verification points, fast and efficient passenger processing provides additional time for retail purchases and greatly improved experiences. What brings you to the EXPO this year? FTE is at the forefront of innovation in the travel industry, NEC continues to deliver new and exciting technology supporting the exponential growth of a touchless and secure travel experience. The EXPO allows us to meet and hear from the innovators across the travel industry, whether it is an airline implementing a decentralized digital identification for their passengers, a hotel, theme park, or cruise line looking to provide touchless self-service for their guests upon arrival or a car service looking to deliver a VIP experience for their customers. FTE delivers 1:1 engagement. Why should visitors come to your stand and what can they expect to see? NEC Singapore does not have a stand at FTE Asia. However, we are onsite at the show and happy to speak with attendees directly about our AI and biometric solutions. What do you think is the biggest lesson that the industry will take away from the COVID-19 crisis? One, you cannot take anything for granted and your systems need to be able to flex seamlessly between common and non-common use cases. Two, you must provide customers choice. The dynamic in airports has been stringent in what must be done and how. Now, technology exists to allow travelers to flex between different types of interactions, and businesses or airports must accommodate for it. Three, making touchpoints touchless is key, and accurate recognition even with a mask on.