Vision-Box is a multinational company with a presence on 5 continents and over 7,000 digital identity solutions used by more than 1 billion citizens. The company is a world leader in biometrics seamless travel, automated border management and electronic identity management solutions. Vision-Box’s technology is present in more than 80 airports worldwide. Responsible for the most relevant advances in the use of biometrics, Vision-Box solutions streamline the passenger experience throughout their journey and improve the efficiency of public services to ensure safety, security and performance. Based in Portugal, the company has 12 offices around the world in countries that include United Arab Emirates, United Kingdom, Australia, USA and India.

What makes your products / services stand out?

Vision-Box’s integrated biometric solutions are based on the automation of key journey steps, and the responsible usage of individual biometrics to establish identity ground-truth. Throughout two decades of research and development, Vision-Box has driven fundamental technological advancements in identity management, spearheading the smart automation of complex people’s flow processes at prestigious Airports, Airlines and Government facilities that have become landmarks of the new digital area.

What brings you to the EXPO this year?

We are proud to be sponsors of FTE Asia 2022 as well as participants in a case study presentation alongside Bengaluru International Airports in the Airport Automation & Digital Identity Efforts session to present and discuss the Digi Yatra program in India. We also look forward to engaging in the FTE Emerging Markets Symposium as moderators of the session with a focus on Indonesia, Vietnam and The Philippines.

What do you think is the biggest lesson that the industry will take away from the COVID-19 crisis?

The Covid-19 pandemic has had a profound impact on economies globally and has driven the unprecedented acceleration and use of technology and its full potential. The pandemic has conditioned and altered the behavior of individuals due to travel limitations, new forms of consumption (digitally), and new work models, but also exposed risks and vulnerabilities, with innovation and security challenges.

The technological response from public entities and some private companies has been under the spotlight since we depend on the maintenance of their services on our daily society activities. However, the pandemic proved that the future is evolving to a technological disruption and implementation of solutions that add value to services and user experience. In the aviation sector, for example, it’s certain the need of a solution allowing a qualitative advance in passenger automated management, ensuring a more user-friendly and secure experience, reducing physical interaction with surfaces and their exposure to the risk of pathogen transmission.

The Covid-19 pandemic proved that we are already on the right path, and this is an opportunity for us to further develop this type of technological solutions. Previous solutions seen as pioneering and futuristic, are now fundamental to the recovery and sustainability of the Aviation industry.